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Contribute FeedbackThis restaurant is facing significant challenges that deter customers from returning. Many guests report subpar service, citing staff indifference and unprofessional behavior, including unruly interactions among employees. The cleanliness of the establishment leaves much to be desired, with overflowing garbage and dirty seating areas. Complaints about the food quality further compound the issues, with orders often incorrect or unsatisfactory. While there are a few positive mentions of friendly staff members, the overall experience is marred by the inconsistency in service and hygiene. A revitalization is crucial to reclaim customer loyalty and improve the dining experience.
The food was delicious, but the curbside pick up service was a bit slow.
This location is awesome! Everyone is friendly and helpful. Today Patty waited on me. She is funny and knows her job well. She's a great addition to the Lawe Street location.
At this McDonald's the customer is always wrong! Just ask the very very unprofessional manager working today August 7 at 1130. This lady doesn't belong as a Manger in any way I will never ever go there again.
We had a frustrating experience at this restaurant when trying to pick up our order. Despite selecting in-store pickup on the app, we found all doors locked upon arrival during normal hours. We were directed to the drive-thru, where our order was not ready or acknowledged. After being told to park in the curbside pickup area and waiting for over 45 minutes, we finally received our food. The lack of communication and organization was disappointing.
I have been a regular customer at this restaurant for over 3 years, visiting nearly every week. Unfortunately, the service, food presentation, and quality have been declining. It is disappointing to see the decline in this location. As a result, I now drive out to Greenville to one of the best McDonald's I have ever been to. #disappointing.
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