Glass Nickel Pizza Co. – Appleton
Glass Nickel Pizza Co. – Appleton
Description
A neighborhood pizzeria serves flavorful, well-seasoned pies and staff who can handle dietary needs, but inconsistent execution—slow or missing deliveries, cold or undercooked orders, skimpy toppings and occasional poor service—undermines repeat visits. Pick-up and dine-in can be satisfactory, and staff sometimes redeem mistakes by remaking orders, yet expect variability in timing, portioning and attitude. Good for casual meals and gluten‑sensitive diners seeking knowledgeable service, but temper expectations for reliability and value.
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Ordered a pizza online for pick. When I showed up they brought me my bread nuggets. I asked where my pizza was and the manager went to check on it. 25 minutes later and still no pizza. I finally asked her if they forgot about it and than my bread was now cold. She then copied an attitude and went back to check on my pizza again. She came back another 5 minutes later and shoved the pizza at me and said…”hers what you wanted” and walked away before I could respond. Worst service in years. Lost a customer and won’t go back!
I have celiac disease. the staff was knowledgeable about safety and made me feel so confident in eating there! made for a great vacation night. Thanks College Ave GNPC!!
Small snafu with delivery not showing up at all so I called the store to find out where our food was. Found out the driver said we didn't answer but no one was ever at our house and we did see them drive by once but thought it was another order. The woman we spoke to was so kind and helpful, she remade all of the food so it was hot and fresh and delivered it herself. Food was perfect and that's what I call customer service.. thank you for making our dinner a success after all!!
The flavor was excellent, but the portion size I received was a bit pricey.
The server interrupted me while I was trying to explain how I wanted the pizza made, and it seemed she didn’t understand my order. She checked on me once, offered a drink refill, but did not return to see if I wanted to order anything else. I don't live near this location, and even if I did, I wouldn't be returning.
