Arby's - Feedback

It's an Arby's it's a delicatessen with fast food mentality it's not as quick as a McDonald's, Burger King,ect but it's not as sloppy either. Get a market fresh... read more It's an Arby's it's a delicatessen with fast food mentality it's not as quick as a McDonald's, Burger King,ect but it's not as sloppy either. Get a market fresh sandwich have some poppers and stick with a medium cuz those drink sizes are huge

Stopped here for a couple roast beef 's on Sunday, I took note of the time (12:03 PM) as I was stuck waiting at the window after paying for a solid 10+ minutes,... read more Stopped here for a couple roast beef 's on Sunday, I took note of the time (12:03 PM) as I was stuck waiting at the window after paying for a solid 10+ minutes, it was 12:14 on the dot when we pulled away. The cashier (young girl, brown hair) accidentally closed the drawer after we handed her a $10 and a quarter for a $6.25 order. After 5-6 minutes, we knocked on the window and asked if we could get our change back, very nicely..at which point the cashier told us about closing the drawer and said she was looking for the manager. We laughed, totally fine. The manager was sitting out in her car, few minutes later the cashier went out to get her..manager comes in (and left her car door wide open in the rain) to open the drawer for the cashier. The cashier then very rudely slapped $4 into my drivers hand and said HERE (we were both very nice and patient, we weren 't at all rude or shovey when asking for our change, just wondering what was going on). She grabbed the bag, which had been sitting within view the entire time and may as well have just thrown it at us, didn 't say a word. No apology for our sitting there for nearly 15 minutes total, no have a nice day, no thank you, not even a simple here you go . Extremely rude..over her own mistake and frustration. She clearly did not want to be working, and the manager wasn 't even in the store...her car door was still sitting wide open in the rain as we drove away...with a line of 4 cars behind us. I even took a picture of the open door and line because I had never seen such a thing happen at a fast food restaurant. I don 't want to embarass the manager or plaster her car on the internet, but I do have it if anyone would like to see it. To top it all off the sandwiches were both ice cold and quite nasty. Was a regular, will never stop at this location ever again and will be taking a long break from Arby 's in general.

Very good service, only 2 people were working when I went so the drive-thru was a little slow. The drive-thru employee was very friendly and kept apologizing fo... read more Very good service, only 2 people were working when I went so the drive-thru was a little slow. The drive-thru employee was very friendly and kept apologizing for the wait. Received my order and unlike McDonald's i got exactly what i had ordered.

Food was very good and the workers were awesome. However it 's raining and the drive through cover has huge holes in it that funnel massive amounts of water dir... read more Food was very good and the workers were awesome. However it 's raining and the drive through cover has huge holes in it that funnel massive amounts of water directly into your open car window. Stay dry!

You can't go wrong with the classic Roast Beef, which is my absolute favorite. My husband enjoys the Reuben sandwiches. I usually order the Turkey Market Club f... read more You can't go wrong with the classic Roast Beef, which is my absolute favorite. My husband enjoys the Reuben sandwiches. I usually order the Turkey Market Club for a healthier choice. The service is always quick and the food is always fresh. It is quite pricey, but definitely worth it.

At Arby's, there was no turkey available, so I couldn't try the turkey club as I had hoped. The dining area had dirty floors throughout. My party of two was the... read more At Arby's, there was no turkey available, so I couldn't try the turkey club as I had hoped. The dining area had dirty floors throughout. My party of two was the only one there. Despite the empty restaurant, the supervisor kept complaining about how busy they were. The menu options were limited, which was disappointing.

The drive-thru service is slow, which seems common nowadays. I tried the new Wagyu burger but wasn’t impressed and will likely stick to the regular meat options... read more The drive-thru service is slow, which seems common nowadays. I tried the new Wagyu burger but wasn’t impressed and will likely stick to the regular meat options next time. The staff during my visit were friendly and apologetic about the wait times. However, there is one older employee who I find difficult to deal with—she can be rude, argues about orders when they’re incorrect, often forgets to return credit cards, and insists she did even when the card is still in the payment machine.

The service at this restaurant was unsatisfactory. I had to repeat my order ten times at the drive-thru, and they still got it wrong. I also had to communicate... read more The service at this restaurant was unsatisfactory. I had to repeat my order ten times at the drive-thru, and they still got it wrong. I also had to communicate with four different people through the microphone. It was a frustrating experience, and I will not be returning to this location.

The service was terrible—slow and rude. There was only one other customer in the restaurant, yet the service was still poor. The food was also disappointing. read more The service was terrible—slow and rude. There was only one other customer in the restaurant, yet the service was still poor. The food was also disappointing.

I ordered a gyro and asked for the sauce on the side, but they forgot to include it. No tzatziki sauce for me! read more I ordered a gyro and asked for the sauce on the side, but they forgot to include it. No tzatziki sauce for me!