Wake Zone Expresso - Apex

I usually love Wake Zone, but I was disappointed this time. I specifically requested banana flavoring in my white mochas, but the girl working didn’t seem to un... read more I usually love Wake Zone, but I was disappointed this time. I specifically requested banana flavoring in my white mochas, but the girl working didn’t seem to understand. The drink was okay, but not at all what I wanted, and definitely not worth the $15 I paid.

Used drive through. Very good Maple Spice iced latte. Great service. read more Used drive through. Very good Maple Spice iced latte. Great service.

It is different and interesting place with nice tropical accents. The coffee is good and staff are nice. Pitty, it is located in dead center with every other st... read more It is different and interesting place with nice tropical accents. The coffee is good and staff are nice. Pitty, it is located in dead center with every other stores including gas station is vacant but seem they have manged to have their own special visitors. Parking can be problem

They stop caring coconut milk even tho their sign still has it on it read more They stop caring coconut milk even tho their sign still has it on it

I’m not sure what happened to this place over the years but I am no longer a fan. Before ordering a beverage I asked did they have a flavor in stock. (The super... read more I’m not sure what happened to this place over the years but I am no longer a fan. Before ordering a beverage I asked did they have a flavor in stock. (The supervisor in the previous weeks said she would order that flavor and told me to come back) I was told yes by two people behind the counter prior to ordering. I proceed to order, pay, and tip. 5 minutes into waiting a woman who had been waiting much longer than me had received the incorrect order and was not refunded or corrected. Then 10 minutes into me waiting for my order, I’m told that they DO NOT have the flavor I asked about prior to ordering. I ask for a refund. The supervisor/manager doesn’t know how to work the POS system well..as the same girl that told me it was okay to order is helping him with the system, I’m told that I HAVE BEEN REFUNDED. No receipt. They were flustered. It’s the next day, I have not been refunded. I show up to the store at the only time of day I have available…they aren’t even open for their opening business hour with no communication why. I have been coming to this place since Wake Zone OPENED in apex… I’m obviously highly disappointed but yall can’t just take money from multiple people that didn’t receive what they ordered.