Jack's - Anniston
Jack's
Description
Jack’s restaurant offers tasty comfort foods like mac and cheese, burgers, and chicken fingers, with standout sauces praised by many. However, portion sizes are notably small, especially on items like sausage wraps and mac and cheese, which some customers felt were overpriced. Service experiences vary widely; while some staff are friendly and efficient, others have been reported as rude or unprofessional, leading to frustration. Order mix-ups happen but are generally resolved quickly and courteously. Overall, Jack’s provides enjoyable flavors with room for improvement in portion consistency and customer service. Fans often visit when nearby, appreciating the unique menu offerings.
Images
Feedback
Jack's advertises their Mac N Cheese as being served in a full container, but the actual portion is about a third less! It tastes good, but I only got two spoonfuls. That's not right.
I really enjoy Jack's, but this location (my local one) tends to be a bit slow, even during quieter times. Nonetheless, I am a big fan of Jack's!
I received an egg and cheese biscuit instead of the sausage, egg, and cheese biscuit I had ordered. However, when I called to inform them of the mix-up, they were quick to offer a replacement. The staff was very friendly, despite being quite busy.
I had a really disappointing experience at this restaurant on November 10th at 4:30 PM. The cashier at the front was very rude, and she yelled at me because she didn’t hear my order correctly. This occurred after I had already waited five minutes before she came over to take my order. Ultimately, I decided to walk out, and I won’t be returning.
FAQ
More information
QR-Code for the menu

