Panda Express - Ann Arbor

Chinese, Fast Food, Chicken

Panda Express

Panda Express
2.1 / 5 (58 reviews)

Description

In a disheartening trend, a local Panda Express has been consistently failing to meet expectations. Patrons report issues ranging from uncleanliness and rude staff to a lack of food options during operating hours. Many noted that the quality of the dishes is subpar, featuring sad-looking, poorly prepared food that lacks freshness. Customers express frustration over the apparent disregard for in-person orders, with preference given to online requests. This troubling pattern has led diners to question the management's commitment to service and quality, prompting a strong recommendation to seek alternative locations for a better dining experience.

Last update: 17.01.2026 from: Asia

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★ 2.1 / 5 from 58 reviews
lindsay-kessler
05.10.2022

Stopped by to check the place out. Glad to see the front area of Meijer being built out with shops. The main entrance is in the front, walk in and turn left to get in line. When I came in, it was bit busy but the line moved fast. I went with the bigger plate got the fried rice with Orange Chicken, Shrimp and Beef with Broccoli. Since the Orange Chicken and Shrimp was out, I waited a bit until the new batch was made. I also got a side order of chow mein and a drink all came out to 18 bit expensive . Favorite had to be the orange chicken especially since it was fresh batch and this is their signature dish and what they are known for. The shrimp was good as well, again this was new batch, definitely would get this again. Beef with Broccoli was not a new batch and it was sitting around too long... should have ordered the Beijing Beef rather than this. I was not a fan of the chow mein or the fried rice. Chow mein had no flavor, very bland to be honest. Adding mustard or chili sauce did not help unfortunately. Fried rice please add some more salt... its as if they took rice, fried it up with frozen veggies and added the scrambled eggs, nothing more. If I had to repeat, I would just order the Orange Chicken, Beijing Beef and Shrimp a la carte and skip the side items. Now the cons.... Menu Placement while you wait in line, it's hard to see the menu board until you get to the front, even then you need to walk over to see the menu clearly. Dining Room better job of cleaning their dining table. Lot of the tables had food crumbs on top, on the seats or under the table. Food Tray bottom was sticky! Was surprised that this location did not have a drive through... I've seen Panda Express with drive thru out in west locations, could been an added benefit. It's a fast Chinese food joint... great place for quick bites.

shyann-rutherford
05.10.2022

This Panda Express has really gone down hill. Constantly has stale food. Today the lady who made my bigger plate skimped out very heavily on food and only gave me a small scoop of one of the upcharge items. Rice is bland and flavorless. Have given it multiple chances but it's not getting better!

smith-stephania
05.10.2022

It was 8p and they close at 9. Dirty table everywhere, Noah in his own little world trying to sweep wouldn't let me get past to use the rest room. Out of white rice for my daughter, but had rice to make fried rice. Stuff wasn't fresh, won't stop here again. Two dufuss working the joint.

asia21
05.10.2022

This particular panda express is terrible. I visited them almost a year ago. it was bad. so I stayed away. but thinking to give it another try last week, maybe they listened ... well, apparently not. it was around 7pm, the food were sad looking, none of them looked freshly cooked. many only had one or two scoops left. I am not here to get your leftovers! the noodles were dry and mushy, chicken were covered in thick flour, veggies were undercooked and spoiled. panda express should shut down this place because it is destroying its name.

ettie-upton
05.10.2022

I had a disappointing experience at this Panda Express. The cleanliness was lacking, and the staff were rude. I even overheard one employee complaining about their job. The food quality was poor, and overall, it felt very subpar.

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