Crown

Great hotel with a very good restaurant (03/2024 Asian cuisine). Perfect location, underground parking for a fee, suites at a fair price. Very good and friendly... read more Great hotel with a very good restaurant (03/2024 Asian cuisine). Perfect location, underground parking for a fee, suites at a fair price. Very good and friendly service.

Very nice, sustainably furnished hotel. But completely booked in March read more Very nice, sustainably furnished hotel. But completely booked in March

I stayed at this hotel in March 2021 and just got a demand for payment letter 1.5 years later from a third party debt collector company that this hotel hired. O... read more I stayed at this hotel in March 2021 and just got a demand for payment letter 1.5 years later from a third party debt collector company that this hotel hired. Of course, I did actually pay my stay, even before I checked in to the hotel. I'm demanded to pay an outstanding amount plus 5% interest plus 200+ CHF in reparations. Contacting the hotel itself to clear up the mistake is not possible as they're on operating holidays until mid December and the third party debt collector company told me that they'll look into it without anything happening since. I understand that mistakes happen but having the audacity to send a demand for payment letter 1.5 years after the fact without any kind of notice and based on presumably false bookkeeping on the hotel's part is unacceptable.

Very nice, sustainably furnished hotel. But completely booked in March read more Very nice, sustainably furnished hotel. But completely booked in March

Very nice, sustainably furnished hotel. But completely booked in March read more Very nice, sustainably furnished hotel. But completely booked in March