Tearific - Alvin

I love the coffee jelly drink and the employees is so friendly and kind. read more I love the coffee jelly drink and the employees is so friendly and kind.

Love the drinks and food from here! My daughter loves the Strawberry Banana smoothie. I’ve had many drinks from here and my favorites are the Taro milk tea and... read more Love the drinks and food from here! My daughter loves the Strawberry Banana smoothie. I’ve had many drinks from here and my favorites are the Taro milk tea and the Okinawa milk tea. The egg rolls are delicious. I’ve seen people complain about having to wait for their order to be made, but I think they forget they aren’t at McDonald’s. The food isn’t sitting under a heat lamp here, it is made when you order it. And the drinks are not all premade mixes. This is a small business with high standards for the quality of their products so it takes a little time for them to make your order and it is worth it.

My daughters go and buy boba here all the time and come home complaining about one of the employees treating them in a bad way. I went to the boba shop with the... read more My daughters go and buy boba here all the time and come home complaining about one of the employees treating them in a bad way. I went to the boba shop with the girls today and experienced the same thing seemed like she was disgusted by the view of us didn’t want to even look at us we were ordering and once we got our order and I was going to grab the bag from her she set it on the counter and walked away with attitude.

10/10 place to go to! it’s close to home and the service is always great : it’s hard to find boba shops near where i live in alvin so thankfully this shop is so... read more 10/10 place to go to! it’s close to home and the service is always great : it’s hard to find boba shops near where i live in alvin so thankfully this shop is so close by!! i love going here, the menu selection is the biggest i’ve seen from any bubble tea shop and the service is always amazing!! highly recommend y’all support this family owned business ? my fave drink is the tropical passion tea with mango popping boba

Yesterday was my first and last time going to this place, me and my daughter were really excited to try this place. After the bad experience and horrible custom... read more Yesterday was my first and last time going to this place, me and my daughter were really excited to try this place. After the bad experience and horrible customer service they provided won 't be going again. My daughter ordered 3 drinks about 4:40pm after waiting 20 mins she asked about her order which they told her they were working on them, with no exaggeration I witnessed 5 different customers walk in to that place after her and walk out with their orders your talking about 2, 3, some 4 drinks in hand. After waiting 45 mins for our order I walked in and asked for a refund employee was so rude didn 't bother to ask what was the problem and replied with attitude yeah ill give you your refund like she was glad that I was canceling my order. When I mentioned to her that we had been waiting for so long she stated well you came in thru a rush hour first of all am sorry I came to your business and inconvenience you second of all the time we came in was not right after any after school release or after 5pm, when my daughter came in there was only 1 customer but your going to tell me it 's okay to service 5 customers that came in after her and skip her order. Employee then continues to say that she was overwhelmed and there was only 2 of them working which okay I can understand might be stressful but does not give you the right to be rude to your customers. I am usually not the one to leave bad reviews but this was one of my worst customer service experiences.