Oni - Albuquerque

I would rate ZERO STARS!!! Yesterday my friends I went downtown to enjoy the GZA The Phunky Nomads show. Before it started we wanted to have dinner. I walked in... read more I would rate ZERO STARS!!! Yesterday my friends I went downtown to enjoy the GZA The Phunky Nomads show. Before it started we wanted to have dinner. I walked into this establishment and received the worst customer service not just from 1 employee but 3. First I walked up to the bar the male employee was nice, he apologized he was new so he had to ask another male employee the questioned I asked. He came back began to answer my question, when all of sudden a female employee walked up interrupted him telling me what, what do you want in a rude tone. Then when I tried to speak she rudely cut me off. Then another female employee walked up that was asking me what I wanted in a rude manner too. The first employee interrupted again told me I cannot order a drink unless I ordered food. Then I asked if I sit at the bar order my food while waiting for my order can I order a drink, she had to think about it them rudely said I guess that will be fine . Then she told me rudely oh if you want to order food you have to go over there, stand in line, we don 't take any orders at the bar . The new employee looked embarrassed the way she was acting. As the male employee started to speak again she rudely interrupted him again snapping saying we only have local tequila quickly pointing towards the shelf, I asked if I could see the bottle closer she seemed so annoyed rolling her eyes. I felt like I was the biggest burden to her by the way she was treating me. She repeated pointed to the front That 's where you order food '!I walked to the front counter asked for a paper menu to take to my group of friends the employee at the front told me he didn 't know where any of the menus were. That 's when I decided that they really do not want my business.

I appreciate the small, simple menu that focuses on quality dishes, and I think the specials help keep things interesting. I do wish there was an easier way to... read more I appreciate the small, simple menu that focuses on quality dishes, and I think the specials help keep things interesting. I do wish there was an easier way to find out about the specials without having to check Instagram, where they may not always be displayed. My favorite dish at this restaurant is the pecan ramen.

I just went here for the first time and it was simply wonderful! It’s order at the counter, and the food came within five minutes. I got the ribs and noodles wi... read more I just went here for the first time and it was simply wonderful! It’s order at the counter, and the food came within five minutes. I got the ribs and noodles with added broth, and my husband enjoyed the green Chile ramen. The staff was super friendly and efficient. We will definitely be returning.

I couldn't resist trying the pecan ramen at this restaurant and I'm so glad I did. The tofu was cooked perfectly, the broth was amazing, and the roasted turnips... read more I couldn't resist trying the pecan ramen at this restaurant and I'm so glad I did. The tofu was cooked perfectly, the broth was amazing, and the roasted turnips and mushrooms were delicious. We will definitely be returning!

All around terrible experience, very regular customers. This place has slowly gone down hill. Usually the customer service is always bad but this time the food... read more All around terrible experience, very regular customers. This place has slowly gone down hill. Usually the customer service is always bad but this time the food was terrible. I had to take my food up because I realized I didn’t get any pork belly, and at $15 for a bowl I just wanted it to be good. Let’s just say that CAITLYN was EXTREMELY RUDE. I wouldn’t even have left review, because, yes, the food wasn’t the best but obviously they were slammed. But because of CAITLYNS terrible interaction and attitude we will no longer come to this establishment and definitely stear friends and family far from it. What a shame…