Icicles - Albuquerque
Icicles
Description
In a recent culinary experience, one restaurant drew attention for its cashless policy, leaving some patrons frustrated and feeling unwelcome. Service issues were highlighted, including long wait times and unfriendly staff interactions, leading to several guests opting to leave without ordering. While some dishes, like the strawberry fantasy, received praise for their deliciousness, others, including beverages, were criticized for lacking freshness and flavor. Amidst the negative feedback, one employee stood out for her exemplary customer service, demonstrating professionalism during a challenging situation with disgruntled customers. Overall, the restaurant's atmosphere and service quality appear inconsistent, calling for improvements.
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Feedback
The restaurant has perfect hours and serves delicious food! The strawberry Fantasy was amazing. My husband said he will get it next time, he liked it even more than the Oreos blast! Overall, the food was delicious.
This order was completely wrong. Nothing was included...I will not be ordering from icicles again!
Took an hour to receive two drinks, only filled barely 3/4 of the way, and made both drinks the same when neither ordered it.
