Chipotle Mexican Grill - Abilene
Chipotle Mexican Grill
Description
Chipotle continues to evoke mixed sentiments among its patrons, revealing a blend of flavorful offerings and service-related challenges. While many diners appreciate the deliciousness and portion sizes of their meals, reports of unavailable items and inconsistent food quality tarnish the experience. Customer service appears to vary significantly; some encounters showcase friendly staff, while others highlight rudeness or indifference. Despite these issues, the establishment maintains a solid reputation for its diverse menu and calorie-tracking features. As the team navigates being overworked and underappreciated, diners hope for improvements in both food freshness and service reliability on future visits.
Feedback
Outstanding service with a welcoming and friendly staff.
The location is stunning overall. It's wonderful to find a vegan-friendly option halfway between Midland and Dallas.
Have been trying to give them multiple chances. Almost every time we have gone they are out of alot things which we have changed our options accordingly without hesitation. Then I ordered on app and then get there with sorry we can't make your food because we are out of tortillas and bowls for orders. Only option was a kids meal and there's no way to tell you until you get here and you can call to get a refund. I totally understand how hard it is with supplies, after a hard day then to order meal to be not as was ordered was a complete frustration.
Staff is super friendly! My sofritas bowl turned out to be amazing and they gave a good amount of food. One of the best locations I've visited.
Only the second time eating here since it opened but it was AWESOME tonight! The guy making our stuff was really friendly and asked how our day was. I am a sucker for great customer service! Yayyy Chipotle! :
Menu
Beverages
Topochico$3.7Drinks
Bowls
Grain Freedom BowlSupergreens; Chicken; Tomatillo Red‐Chili Salsa; Fresh Tomato Salsa; Sour Cream; Cheese
$10.5Lifestyle Bowls
$13.9
