Hafenrestaurant - Zug

Unreadable fondue on February 25th, 2024, never experienced anything like that, never again! read more Unreadable fondue on February 25th, 2024, never experienced anything like that, never again!

The harbor restaurant is a classic and really beautifully located. Nice decor, great view, right on the lake. Unfortunately, the team, including management, has... read more The harbor restaurant is a classic and really beautifully located. Nice decor, great view, right on the lake. Unfortunately, the team, including management, has been totally unmotivated for a long time. After I kindly pointed out to the staff why they were all wandering around the restaurant so listlessly, they hadn't asked us for 2 hours if we would like something more to drink, or even if we wanted to stay for dinner, just without saying a word! Putting a note on the table, “Reserved from 6:15 p.m.,” there was only a succinct shrug of the shoulders. For the love of the guests, please replace the management and team, it would be better for everyone

The harbor restaurant is a classic and really beautifully located. Nice decor, great view, right on the lake. Unfortunately, the team, including management, has... read more The harbor restaurant is a classic and really beautifully located. Nice decor, great view, right on the lake. Unfortunately, the team, including management, has been totally unmotivated for a long time. After I kindly pointed out to the staff why they were all wandering around the restaurant so listlessly, they hadn't asked us for 2 hours if we would like something more to drink, or even if we wanted to stay for dinner, just without saying a word! Putting a note on the table, “Reserved from 6:15 p.m.,” there was only a succinct shrug of the shoulders. For the love of the guests, please replace the management and team, it would be better for everyone

Unreadable fondue on February 25th, 2024, never experienced anything like that, never again! read more Unreadable fondue on February 25th, 2024, never experienced anything like that, never again!

The harbor restaurant is a classic and really beautifully located. Nice decor, great view, right on the lake. Unfortunately, the team, including management, has... read more The harbor restaurant is a classic and really beautifully located. Nice decor, great view, right on the lake. Unfortunately, the team, including management, has been totally unmotivated for a long time. After I kindly pointed out to the staff why they were all wandering around the restaurant so listlessly, they hadn't asked us for 2 hours if we would like something more to drink, or even if we wanted to stay for dinner, just without saying a word! Putting a note on the table, “Reserved from 6:15 p.m.,” there was only a succinct shrug of the shoulders. For the love of the guests, please replace the management and team, it would be better for everyone