Reviews

Overall Total Score
4 out of 5
Impressive | 410 reviews

What Gordy Smith doesn't like about Dunkin' Donuts:
I’ve been to this location a few times and the drinks are inconsistent at best and the service is mediocre to poor. Drive thru customers definitely take priority over anyone ordering inside the store too. Expect to wait at least 10 minutes or more if the drive thru is busy. Having worked in food service, I understand being short staffed and busy. However, I don’t really want to spend my money where I’m literally bein... View all feedback. What ANGEL FEATHER likes about Dunkin' Donuts:
Today is the second day in a row that my latte was made incorrectly. I called because I didn't know if their beans or recipe had changed as this location is always spot on. She wrote my name down and during my next trip out, I redeemed the correct turtle signature latte. The staff on the phone and in store were polite and professional as I couldn't help but to feel a tad embarrassed. The first sip of the remade latte... View all feedback.

Reviews from various websites

Restaurantji
3.4 ★ from 78 reviews
Connie
22.11.2023 - 19:24

Excellent service with a personal touch. Great care taken with specifications on each order..

Lisa
22.11.2023 - 19:24

We love the North Jackson Dunkin....it's our favorite.

Richard
22.11.2023 - 19:24

Very friendly staff and killer space style stage parking lot lighting!

Diane
22.11.2023 - 19:24

I wish they would fix the Matcha Tea situation. it’s a very good drink hot or cold but if you order hot, it’s always barely luke warm. and if you get Almond Mil...

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Julie
22.11.2023 - 19:24

Bought a frappe for my bf and he said it tasted likeChemicals and was sick after a few

Menu
3.2 ★ from 5 reviews
Aurore
18.02.2023 - 01:27

Ice Coffee was made perfectly!!!They stirred the cream and sugar. It wasn't all at the bottom. It was perfect!

Prabowo
18.02.2023 - 01:27

Bring back the polystyrene cups. The large paper cups do not keep coffee hot for more than 10 minutes. I quit every morning... I'm not gonna do this for warm co...

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Brycen
18.02.2023 - 01:27

Terrible experience! I visited this afternoon at 1:00 and ordered a vanilla cream to take home. I was really excited when I received it. However, when I got hom...

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Adriel
18.02.2023 - 01:27

Absolutely essential, and she made the coffee perfectly! This has been the best location I've visited so far—not kidding!!

Rosie
18.02.2023 - 01:27

I believe they were just having an off day because my iced coffee is usually fantastic. I had a long wait at the window and overheard some gossip about an emplo...

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Sirved
3.8 ★ from 7 reviews
Εύη
12.08.2024 - 18:21

I actually thought I was in Dairy Queen right next door I asked for three different kind of donuts they said we're sold out or sold out we're sold out then I to...

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Lina
12.08.2024 - 18:21

Good coffee not great like Tim hortans.biggest problem is the cups always have a slight indentation around where the lid goes and if it has the indentation your...

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Dillan
12.08.2024 - 18:21

Do those bagels even look appetizing to you? They're not toasted, dense, and frankly, just unappealing! You can do better!

Vivien
12.08.2024 - 18:21

I ordered a drink through the app, but there was no option for pick-up inside. As a result, I had to wait in a long line at the drive-thru, which was quite frus...

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Ofelia
12.08.2024 - 18:21

I absolutely love the frozen caramel coffees! I was really disappointed when they ran out of whipped cream because it just doesn't taste the same without it.

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4.1 ★ from 325 reviews

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