Ruby Chinese - York
Ruby Chinese
Description
The menu for Ruby Chinese from York is currently unavailable. On our website, you can find a large selection of other menus from York.
At this York-based Chinese restaurant, diners have encountered a stark divide between exceptional and disappointing experiences. Many loyal patrons praise the restaurant for its consistently delicious food, generous portions, and timely delivery, often highlighting favorites like chow mein. However, a growing number of reviews recount frustrating incidents, including cold meals, late deliveries, and subpar service, leaving some customers feeling unheard and dissatisfied. While the menu appeals to many, reliability issues raise concerns over whether this establishment can maintain its reputation. Ultimately, it stands as a place to consider cautiously—savoring the good while bracing for the not-so-good.
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Not great. Ordered a delivery that took 90 minutes despite a chasing call. Food was very average. And not good value for the price. A pity. But it was edible so we’ve had worse.
The food and service were absolutely terrible. The delivery was over 45 minutes late for a local order, and the driver didn’t apologize. I couldn’t reach the takeaway, and JustEat was also unable to contact them for more than 20 minutes. Some of the food wasn't cooked properly, and the dishes that were cooked had a horrible burnt or chemical taste.
It only gets 1 star because they found the house 1hr after ordering. The food was cold when it arrived (shop is 5 miles away so should 've been at least warm). We spent £20, the only food that tasted of anything at all was the crispy seaweed . Mixed starters, you get more that also taste better from a very well known shop for £3!! Main of mixed seafood udon noodles, the few bits of seafood (4 and a bit pieces) were so chewy that they were like chewing gristle and the masses of noodles had no taste at all. We had heard good things about this chinese so rang them to say that we thought it was under par and all their reply was thats how it is and then they put the phone down. Definitely the 1st and last time we will order from here and NOT GOOD VALUE FOR MONEY, staff couldn 't be bothered.
The food here is always delicious, and the staff are very helpful. The portions are generous, and the delivery is quick. I recommend ignoring any negative reviews; I've been ordering from this place for years. It's definitely one of the best Chinese restaurants in York, and I've tried many.
I've been here twice now. First time was OK chicken was pretty stale though. Second time portions were ridiculously tiny and chicken was again stale. Rice also tasted like it had been microwaved. Wouldn't recommend.
