Kfc - York
Kfc
Description
The overall experience at this KFC seems to be mixed. Some customers have complained about long wait times, incorrect orders, and subpar service. However, others have praised the food quality, cleanliness of the restaurant, and friendly staff. While some feel that the prices are not worth the food received, others consider it a delicious treat after a hard day. The changes to the fries seem to divide opinion among customers. In conclusion, it seems like a hit or miss depending on the location and the day.
Images
Feedback
If I could give this restaurant a zero or negative rating, I would do so because one star makes it sound much better than it actually was. I ordered three pieces of chicken with chips, but the chicken legs were burnt to a crisp and completely inedible. Additionally, the chips were left out of my order. I also ordered some hot wings, which were also burnt. I now have to order food for my dinner after wasting money at this KFC. My recommendation would be to avoid this location at all costs and dine elsewhere.
The unhelpful and impolite staff members at this restaurant are inattentive when directing customers in the drive-thru. They never take the time to properly check orders, leading to missing items. Today, I realized that I was short 8 hot wings in my 6-piece bucket, despite paying for 10. I am disappointed and frustrated and will not be returning anytime soon.
I had a terrible experience at this restaurant. The service was extremely slow and the staff seemed incompetent. Although the food was decent, I had to wait for 25 minutes before receiving my order. It was clear that something was wrong in the kitchen as others received their orders before me, despite me waiting longer.
Took my 11 year old here for a treat. Food was fast, served with a smile and hot. The order was accurate too, unlike a number of other fast food outlets that almost always get the orders wrong.

