Pizza Express - Worcester
Pizza Express
Description
At a local Pizza Express, experiences vary widely among diners. While some patrons criticize slow service and food quality—mentioning overcooked pasta and cold deliveries—others praise attentive staff, like Karolina and Pavel, who enhance the dining experience through their friendliness and efficiency. Many appreciated the diverse vegan options, though some noted portion sizes were inconsistent. Complaints about the restaurant's ambiance, including drafts and cleanliness, also emerged. Despite these issues, positive feedback highlighted delicious cuisine and attentive service, leading some to express a desire to return. This blend of stellar service and inconsistent quality shapes a mixed reputation for the chain's Worcester location.
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Feedback
Gus and the team on shift worked promptly and provided an exceptional premium service for me and my partner.
Had a lovely experience here. The food was amazing but its not very filling! Or maybe that's just me being greedy!
Just had a delivery and it's the worst one me and my partner experienced. Missing a pizza from our deal which cost us £40 and the food was literally stone cold. Tried to phone to explain but only met by a bot, I get it's bank holiday but it's not hard to pick up a phone
Nice location with views of the cathedral. Not too busy. Service was quick. Quite expensive though, especially a bottle of basic Rose wine at £23.
I dined in this restaurant last Thursday evening with a friend who was visiting me from Newcastle. We decided to try this venue because alternative restaurants were busy. Luck was on our side and we had a lovely experience in terms of food and service. We both had Pizza La Reine with thick crust and a bottle of crisp New Zealand wine which hit all the right spots with its fruity notes. The pizza was simple and delicious which we washed down with the lovely wine. For dessert we ordered sorbets. The young lady serving us made a mistake with the order but it was very quickly corrected by the young, efficient and professional manager called Pavel. He was extremely attentive and gave my friend an extra scoop of sorbet which was a kind gesture and a way of apologising for the mix-up in the dessert. The sorbets were refreshing and to die for. They rounded off a cosy, relaxing evening in a welcoming atmosphere with music that did not intrude upon our conversation or dinner. Thank you very much to the lady who served us and especially Pavel who was so attentive. Well done everyone!
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QR-Code for the menu
