Reviews
What User likes about Mcdonald's:
I must mention Leonie (I hope I spelled her name correctly) as the standout star who helped me with my app order. When I encountered an issue with the app, I was directed to the counter in the restaurant where Leonie greeted me with a warm smile and was eager to assist. She made sure that my order was successfully processed and prepared in a timely manner. Many thanks to Leonie for embodying what exceptional customer... View all feedback. What Nick doesn't like about Mcdonald's:
Every time I go to this drive-thru, the service is terrible. They rush you through as quickly as possible to make it seem like they served you fast for their timing statistics. However, once you're parked, it takes ridiculously long to receive a simple order. It's a mess compared to Reading Gate. I live in Earley and will now be going to Gate as I believe I can drive there and back quicker. View all feedback.
Reviews from various websites
The most frustrating McDonalds! Missed off items from my order this evening! An entire meal but sealed the bag like it was in there. More focused on Delivery dr...
read moreAbsolute bunch of spanners cant read PAID FOR DIPS AND DONT EVEN GET THEM
Absolute joke! I’m going to stop ordering from here on the app as they can NOT put all the item in the bag, and now Uber eats is refusing to refund £40 worth of...
read morePoor customer service. Had to wait 25 minutes for a meal just because I’ve been asked to park in a bay for a burger and fries. What’s the point of having a driv...
read moreMade us wait 25 mins for a mc crispy and some fries disrespectful at counter
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read moreI ordered food for delivery from McDonald's. Unfortunately, my orders are often incorrect with items missing. This time, I requested 9 McNuggets but only receiv...
read moreThe restaurant consistently gets orders wrong and makes customers wait in the drive-thru lanes, even when it's not busy for simple orders. There have been repea...
read moreThe chaos behind the counter was apparent as delivery services pushed in and shouted at the staff. Orders were coming out randomly with no one seeming to be in...
read moreSaturday afternoon, waited 50 minutes between paying and getting our food for 3 burgers. The queue for the drive through blocks the whole car park so you cannot...
read moreOrdered a delivery. Yet again the order was wrong, food missing even though the bag was sealed. It's more or less every time we use this place. This place must...
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