Dobbies - Wokingham

I took my mother and daughter to the cafe for Mother's Day afternoon tea. After booking, I received a call from Dobbies to confirm they could accommodate my vegan diet. We were warmly welcomed on the day and shown to our table, which was beautifully set with a tier of sandwiches, scones, and delicious desserts. They even made extra sandwiches for me. We were each given a gift as well. I will definitely be returning soon. I enjoy browsing the shop and outdoor plant area, which has a great selection.

Dobbies no longer offers their delicious cream scones, they must be trying to cut costs. When I went to have a coffee there and decided to have a cream scone, I was disappointed to receive something sliced in half and filled with whipped cream and cheap strawberry jam (no other options). It was nothing like their original scones served with clotted cream and individual pots of jam for you to choose from.

We were turned away from the restaurant because we wanted to sit and feed our baby. Despite having a dog with us, the lady rudely insisted that we leave right away. Our baby was in need of feeding and we had hoped for a relaxing visit. Instead, we ended up sitting in the car park on a chair covered in cobwebs to feed the baby. We will not be returning to this restaurant. Employees with such negative attitudes should not be allowed to work in customer service.

Went to Dobbies today the 24th December for our Christmas lunch. The food was on time pipping hot and absolutely delicious. The staff all work extremely hard , we will definitely recommend this cafe to others.

Joined the queue at 11.15, by the time I was at the front I was informed that breakfast was no longer served (stops at 11.30). Had to go back to my table and recollect the orders and joined the back of the queue again. Drinks aren’t delivered to table, so had to wait whilst they were made. Took ages. Now I know why the queue’s so big. Food came quite quickly and was OK. Toastie was decent but the chips were undercooked and there was an eyelash in the coleslaw.. at which point I decided I needed to leave a review. Giving it two stars because portion sizes are good, and was fairly obvious that there’s some new staff who struggled to find their way around a coffee machine.