Reviews

Overall Total Score
3.4 out of 5
Good | 101 reviews

What Seehanes likes about Costa:
We have come here several times, which is a positive reflection in itself. It offers a better choice of food than the next closest Costa, particularly in terms of salads, and there is always adjacent parking available. I haven't ever used the drive thro' service, but it seems popular. Inside the cafe is relatively bright and spacious, and generally clean (unlike many Costas I have seen, where prompt table clearing is... View all feedback. What P6321XKdavidb doesn't like about Costa:
The drive-through closed at 9:15 PM because the most senior staff member said they couldn't handle only having 3 staff members and customers inside. This was not surprising, as one of the staff members had a rude and unhelpful attitude. If they can't handle it, they shouldn't have opened in the first place. View all feedback.

Reviews from various websites

Gastroranking-it
2.8 ★ from 14 reviews
Seehanes
20.08.2024 - 04:02

We have come here several times, which is a positive reflection in itself. It offers a better choice of food than the next closest Costa, particularly in terms...

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Vicky
20.08.2024 - 04:02

Visited on a very quiet Sunday afternoon. 5 or more staff but service painfully slow. Seating area untidy and no one attended to clearing tables or dirty floor.

ClarkeMark
20.08.2024 - 04:02

As frequent goers to Costa this one has some great features: Drive Through Option Free Parking Outdoor Indoor Seating Next to Aldi (cheap nibbles ; Very rarely...

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P6321XKdavidb
20.08.2024 - 04:02

The drive-through closed at 9:15 PM because the most senior staff member said they couldn't handle only having 3 staff members and customers inside. This was no...

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514busybee
20.08.2024 - 04:02

I would like to share my thoughts on the wonderful staff at this restaurant. Every time we visit, they are friendly and accommodating. The snacks and coffee are...

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The Costa Coffee location at Rose Kiln Lane in Reading is a mixed bag, with some fantastic features like a drive-through option and free parking, but let down by inconsistent customer service. Some visitors noted rude and unhelpful staff, while others highlighted exceptional service, such as helpful employees going above and beyond to assist customers, even in unexpected circumstances. Overall, the consistently good quality of food and drinks, clean premises, and pleasant atmosphere make it a popular choice for regulars, despite occasional service hiccups.

Menu
4.6 ★ from 6 reviews
Logan
14.12.2022 - 07:51

My natives, they come here in the morning to get a flat white on the way to dental surgery. the staff are polite, lots of parking, lots of seating, they will al...

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Гордана
14.12.2022 - 07:51

Comfortable drive thru. quick friendly service. beautiful festive tassen. hazelnut and praline latte were nice, but the bits in the latte were not very nice. a...

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Courtney
14.12.2022 - 07:51

Best coffee shop in the city, beautiful personal, great atmosphere.

Harrison
14.12.2022 - 07:51

This was our first time to visit a costa coffee site in Great Britain, and we were thrilled by the attention of the woman who helped us with our order. it is am...

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Courtney
14.12.2022 - 07:51

Our weekly Sunday family destination for our lunch and coffee. Never disappoints and David who’s an absolute legend always deliver on a great customer service....

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Tripadvisor
2.9 ★ from 15 reviews
Gastroranking-uk
3.0 ★ from 14 reviews
Int Restaurants
3.6 ★ from 72 reviews

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