Tanskeys - WIRRAL

The location is fantastic and the space is comfortable. The staff are friendly and patient. The tea and coffee are excellent, and the cakes are delicious. It’s... read more The location is fantastic and the space is comfortable. The staff are friendly and patient. The tea and coffee are excellent, and the cakes are delicious. It’s definitely worth stopping by if you're taking a walk in West Kirby.

We've visited this place before during our time in West Kirby, and it's a lovely spot with a view of the marine lake. The staff are very friendly, the environme... read more We've visited this place before during our time in West Kirby, and it's a lovely spot with a view of the marine lake. The staff are very friendly, the environment is clean, and the food and drinks are excellent. I had a delicious breakfast of bacon, sausage, and egg on toasted white bread, which I really enjoyed. I washed it down with a Pepsi, but they also offer a selection of alcoholic beverages. Overall, it was a very pleasant experience.

Friendly and helpful service regarding gluten free options.had large gluren free breakfast andwas lovely,will return when next in area. read more Friendly and helpful service regarding gluten free options.had large gluren free breakfast andwas lovely,will return when next in area.

Arrived 15:55 on Monday 29 Jan to an empty Tanskeys to be told closed . I pointed out the A-board outside showed opening hours from 9am until 5pm. Apparently th... read more Arrived 15:55 on Monday 29 Jan to an empty Tanskeys to be told closed . I pointed out the A-board outside showed opening hours from 9am until 5pm. Apparently the staff had forgotten to turn the board around to the closed side. On checking the Tanskey website, opening hours were confirmed as 09:00 to 17:00. I asked why I was turned away an hour before closing. Response, with apology, was bad weather . This is debatable. It was overcast and drizzling, but mild and with no wind. There were people doing the round of the Marine Lake and on the prom. I pointed out that Tanskeys needs a disclaimer on the website to warn people that, in the event of bad weather, they may close early. This would at least alert potential customers to the need to phone ahead on bad weather days. Of course, it would not cover Tanskeys were they ever to close early just because of a lack of customers. Thought about giving a one-star rating but remembered that on the (few) occasions I 'd visited before, all elements had been excellent; food, drink, service, welcome, ambience. This was especially so when Tanskeys hosted a small, informal, funeral wake a few months ago; Tanskeys provided a very pleasant end to a sad day.

Tanskeys is a beautiful cafe, best location in West Kirby, yet the management is non existent. Who is managing this place? Apparently no one. We live very local... read more Tanskeys is a beautiful cafe, best location in West Kirby, yet the management is non existent. Who is managing this place? Apparently no one. We live very locally and visit very frequently. Very hit and miss service depending on server. If you arrive within one hour of closing you are made to feel most uncomfortable. We have now walked out of here on 3 occasions due to being ignored. Yesterday, we arrived at 2pm wanting lunch. It was unusually quiet, only 3 or 4 tables occupied. We were sitting on the terrace. Totally ignored for ten minutes. I went in to request menus and even had to queue at an empty counter, still ignored by 4 staff behind bar, to ask for menus. I thanked them saying’we’re sitting outside’. After a further 10 minutes, cafe was unusually quiet, still being ignored, we returned the menus and left. No response from the staff. The food is very good. The location is perfect. The service is appalling. It’s crying out for new management. So much potential. I am writing this review as someone who loves the place and comes more than once a week.