Subway - WIRRAL

Once again, the food and service at this restaurant were terrible. All four meals were prepared incorrectly with missing items. Dreadful experience overall. read more Once again, the food and service at this restaurant were terrible. All four meals were prepared incorrectly with missing items. Dreadful experience overall.

I like to give establishments the benefit of the doubt when it comes to bad service. Things happen, we all know this but in this instance, the service itself an... read more I like to give establishments the benefit of the doubt when it comes to bad service. Things happen, we all know this but in this instance, the service itself and moreso the establishment's reaction to the poor service is unacceptable. I ordered a tuna sandwich and my food was delivered 2 hours after the order was confirmed. This subway is about a 10-15 minute drive away and the order was 2 hours late. When requesting a refund (before the order arrived) they said they will not post me a refund. That's absolutely tacky. The excuse was traffic, and even if that were the case (highly doubt it, you're not late by 2 hours when you live 10-15 minutes away. Complete bs), that in no way is the customer's issue. At the very least a partial refund or something to appease your customers. Hopefully people take this into consideration before buying from this Subway. The service here is at the very least, shady.

I wouldn't even give it one star really but to leave the review I had to we waited nearly 2 hours for the delivery and once the order arrived it was cold and no... read more I wouldn't even give it one star really but to leave the review I had to we waited nearly 2 hours for the delivery and once the order arrived it was cold and not what we ordered we will never use again x

Only allowing 4 people in the shop at a time however there is NO orderly queue for social distancing. I am a key worker was going to get my lunch I didn’t have... read more Only allowing 4 people in the shop at a time however there is NO orderly queue for social distancing. I am a key worker was going to get my lunch I didn’t have much time I was spoken to DISGUSTINGLY by 2 WOMEN in the queue who felt the need to tell me to wait outside get to the back of the queue. Regardless of the fact there was no space for me to wait outside! I came away crying very upset by these two women and was un able to carry on with my job that day.

Friendly staff and efficient service read more Friendly staff and efficient service