Pizza Magic - WIRRAL
Pizza Magic
Description
In recent visits to a popular Eastham pizzeria, diners have reported a troubling decline in service and quality. Customers frequently encountered order mix-ups, uncooked pizzas, and disappointing responses to their concerns. In contrast, some patrons enjoyed fresh, delicious pizzas and savory burgers, praising the generous portions and quick service. However, inconsistencies in both food quality and customer support have left many reconsidering their loyalty. While some experiences highlight the potential of this eatery, a lack of reliability and attention to detail has caused dissatisfaction, leading customers to question their future patronage.
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Feedback
I would give this restaurant a zero if I could. The pizza had no toppings at all, just the base. The manager did not care and refused to assist.
I drove all the way to Eastham to pick up my order and when I arrived, they got my pizza order completely wrong. There was no apology and they only remade my pizza while the other two pizzas in my order went cold. The remade pizza wasn't even cooked properly. It used to be the best in the area, but now I wouldn't recommend it to anyone. It's a shame because there aren't many good pizza places around. They've lost my business.
We visited the Heswall location for the first time, and it will definitely be our last. While the delivery was fast, the pizzas were disappointing. The ingredients were bland and of poor quality, making the overall experience not worth the slightly higher price. We will not be returning.
What a joke! Website hours aren’t even correct! Ordered pizza, waited two hours, to get a text to say they aren’t open! Only got a text after I called three times to see where food was! No apology nothing! Good food, when you can get it but DISGUSTING customer service!
More information
QR-Code for the menu

