Reviews

Overall Total Score
2.2 out of 5
Acceptable | 80 reviews

What Phoebe Stevens likes about Domino's Pizza:
Fab pizza , delivered on time and a lot tastier than the same pizza that I order at home in Birmingham , not sure why that would be but not complaining ! Driver polite and pizza delivered nice and hot and on time . View all feedback. What Imogen Shaw doesn't like about Domino's Pizza:
telephoned to order a delivery. super fast, but both pizzas had soggy bases and toppings slip off. wet and inconspicuous. I called the load and instead of the usual care, excuse and offer to replace the pizza, had a man who told me I was wrong. he had cut the pizzas themselves and they were in order. if I wanted to replace, I had to bring her back to the load? arrogant, rude and disgusting, screaming at him, just lis... View all feedback.

Reviews from various websites

Menu
1.0 ★ from 10 reviews
Tina
14.04.2022 - 14:45

I ordered a delivery while I moved home, we where tired and hungry, so they often check the tracking status . an hour passed and the tracking system updated as...

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Charles
14.04.2022 - 14:45

This restaurant review is disappointing. I ordered delivery and waited for an hour, even though the app said it had been delivered half an hour earlier. When I...

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Ava
14.04.2022 - 14:45

I ordered my pizza from here and it was good over an hour late when it finally came, it was stone cold and got full price we had a very dismayed driver definite...

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Imogen
14.04.2022 - 14:45

Telephoned to order a delivery. super fast, but both pizzas had soggy bases and toppings slip off. wet and inconspicuous. I called the load and instead of the u...

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Mandy
14.04.2022 - 14:45

I ordered a pizza online and waited for over an hour before receiving a notification that my order had arrived. When I called the restaurant to inquire about my...

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Despite typically reliable service, recent experiences at Domino's reveal significant shortcomings in delivery and customer support. Complaints include lengthy waits, inaccurate order tracking, and delivery personnel not adhering to instructions. Customers reported unhelpful and rude interactions with staff, particularly during phone orders, leading to feelings of frustration and disappointment. While some enjoyed timely deliveries and quality food, the overall sentiment indicates a pressing need for improvement in customer service and communication. Loyal patrons now find themselves reconsidering their allegiance to the brand, hoping for a return to the dependable service they once enjoyed.

Tripadvisor
2.5 ★ from 30 reviews
Gastroranking-uk
2.5 ★ from 40 reviews

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