Prezzo - Winchester

#24 - Pizza - Winchester, Pasta, Italian

Prezzo

Prezzo
4.1 / 5 (989 reviews)

Description

In a mixed culinary experience, diners at this popular chain restaurant report a range of service and meal quality. While some patrons praise the flavorful dishes and attentive staff, others have faced rude service, meal mishaps, and concerns over food origins. Notably, positive interactions regarding food allergies highlight a commitment to guest safety and enjoyment. The atmosphere and meal pricing draw varied opinions, with some finding value through promotions but questioning quality consistency. Overall, the restaurant delivers a blend of satisfactory meals and service improvement opportunities, leaving customers hopeful for better future visits.

Last update: 17.01.2026 from: LaCollegiale

Feedback

★ 4.1 / 5 from 989 reviews
lacollegiale
01.12.2023

We had a fantastic lunch at this restaurant. The food was delicious and the service from Josh was exceptional. Although they were out of the risotto, we ended up trying the vegetable pizza, a huge calzone, and the sea bass, all of which were excellent. Josh was very friendly and went above and beyond to assist us with our allergy questions. We truly appreciated his attention to detail and willingness to help. We will definitely be returning to this restaurant in the future.

lex-h-office8
01.12.2023

What a bizarre evening we had at Prezzo! Staff were very abrupt on arrival. One of our party had a nut allergy and we were presented with a children’s menu instead of allergen information which was rectified by another member of staff. After the wrong meals were brought and soon replaced, an insensitive comment was made regarding the nut allergy to which the member of staff apologised profusely and we were offered free desserts for all our party and then given very attentive service. The food was usual Prezzo standard so no complaints there and we left satisfied in the end. But what a strange visit it was!

htese
01.12.2023

My family and I took our granddaughter, who has a severe peanut allergy, to this restaurant for lunch. It was such a relief to be able to enjoy a meal out with her and feel confident that the staff takes food allergies seriously. The manager greeted us warmly and was extremely helpful throughout our meal. It was my first time dining at Prezzo and I was pleasantly surprised by how delicious the food was, especially for a big chain restaurant. We will definitely be adding this restaurant to our list of safe dining options in the future.

k8746bwnatalieg
01.12.2023

The meal was enjoyable, but I was concerned that the food arrived within 5 minutes of ordering, leading me to believe it was frozen or precooked and quickly reheated. We even had to wait for our garlic bread to cook. I think the average price of £15 for a meal is quite high for frozen food.

go212690
01.12.2023

Family of 4, we stopped for dinner on our way home from a day out. Prompt service, great menu, good quality food. As it was a Sunday we were able to use our tastecard on the adult meals making it excellent value, will definitely return. Only improvements would be to bring back the tomato based prawn starter and a little quicker to bring the bill when finished.

FAQ

You can use the WLAN of the place free of charge.

You can also enjoy gluten-free dishes at the place.

The restaurant gladly provides children's chairs for babies and toddlers.

The rooms in the restaurant are wheelchair accessible and can also be used with a wheelchair or physiological limitations.

You can also pay for your menus with various credit cards.

More information

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