Panera Bread - Wilmington

Salad, Pizza, Healthy
Menu
Full menu with pictures, prices and categories.

Panera Bread

Panera Bread
3.7 / 5 (9211 reviews)

Description

At this popular restaurant, diners appreciate the inviting atmosphere, convenient location, and modern kiosk ordering system. However, lingering issues mar the experience. Customers frequently note cleanliness concerns, with dirty tables and neglected drink stations. Service inconsistencies have also been reported, including missing orders and lack of proactive staff engagement. While some dishes, like the Mediterranean sandwich, receive rave reviews for their flavor and quality, discrepancies in menu availability and food preparation practices have raised eyebrows. Overall, while the potential for a delightful dining experience exists, management must address these operational shortcomings to fortify customer satisfaction.

Last update: 17.01.2026 from: Dee

Feedback

★ 3.7 / 5 from 9211 reviews
dee
03.09.2024

Little confusing on how to pick up your order. Good food and good customer service

uberwarlocker
03.09.2024

Black ice tea is always brewed perfectly and they keep their drink dispensers clean as hell. Keep up the good work guys.

bms1973
03.09.2024

This is the second time I have placed a order that was not made properly. The other time I ordered, they totally forgot my other sandwich(even though the manager credited my account for the mistake) and this time I asked for my sauces to be on the side and for pickles and they didn't do it. I will probably try another location the next time I want Panera bread.

groundskeeper-52
03.09.2024

Food tastes great but suffering from the usual problems of portions getting smaller and prices getting higher at the same time, one can be other please. Also service is so so. Cooks working very hard while waitstaff are relaxing. On the last visit I ordered a sandwich, the response was, breakfast is over. No where could l see what time. There was no thank you or have a nice day. Overall disappointing.

richard-delp-1
03.09.2024

This was the second time that I was waited on by a black gentleman with tattoos all over his arms and neck. He appeared to be very stoned or high on something. Did not seem to know what he was doing, and was very slow.

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant also takes credit cards from the common providers for payment.

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