Panera Bread - Wilmington
Panera Bread
Description
At this popular restaurant, diners appreciate the inviting atmosphere, convenient location, and modern kiosk ordering system. However, lingering issues mar the experience. Customers frequently note cleanliness concerns, with dirty tables and neglected drink stations. Service inconsistencies have also been reported, including missing orders and lack of proactive staff engagement. While some dishes, like the Mediterranean sandwich, receive rave reviews for their flavor and quality, discrepancies in menu availability and food preparation practices have raised eyebrows. Overall, while the potential for a delightful dining experience exists, management must address these operational shortcomings to fortify customer satisfaction.
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Feedback
Little confusing on how to pick up your order. Good food and good customer service
Black ice tea is always brewed perfectly and they keep their drink dispensers clean as hell. Keep up the good work guys.
This is the second time I have placed a order that was not made properly. The other time I ordered, they totally forgot my other sandwich(even though the manager credited my account for the mistake) and this time I asked for my sauces to be on the side and for pickles and they didn't do it. I will probably try another location the next time I want Panera bread.
Food tastes great but suffering from the usual problems of portions getting smaller and prices getting higher at the same time, one can be other please. Also service is so so. Cooks working very hard while waitstaff are relaxing. On the last visit I ordered a sandwich, the response was, breakfast is over. No where could l see what time. There was no thank you or have a nice day. Overall disappointing.
Menu PDF
FAQ
More information
QR-Code for the menu
