Kfc - Wilmington

The service at the drive-thru was outstanding, and the staff consistently engaged in friendly and courteous conversations during my visits. They also kept me in... read more The service at the drive-thru was outstanding, and the staff consistently engaged in friendly and courteous conversations during my visits. They also kept me informed about the latest promotions.

The staff was incredibly friendly. I arrived just five minutes before closing and mentioned that I would come back the next day. However, they insisted that it... read more The staff was incredibly friendly. I arrived just five minutes before closing and mentioned that I would come back the next day. However, they insisted that it wasn't a problem and quickly prepared what I wanted. It was very good!

The staff appeared inattentive, with many facing away and involved in conversations or eating instead of serving customers. We had to repeatedly inquire about o... read more The staff appeared inattentive, with many facing away and involved in conversations or eating instead of serving customers. We had to repeatedly inquire about our order, which sat there getting cold while they kept chatting. It was very frustrating.

I was asked to pick up lunch for a colleague who couldn’t leave their office. The food was hot, freshly made, and smelled fantastic. It truly met the expectatio... read more I was asked to pick up lunch for a colleague who couldn’t leave their office. The food was hot, freshly made, and smelled fantastic. It truly met the expectation of having a satisfying hot meal.

I ordered a breast and wing dinner, but the chicken pieces were surprisingly tiny. I was really disappointed with KFC. It just doesn’t live up to how it used to... read more I ordered a breast and wing dinner, but the chicken pieces were surprisingly tiny. I was really disappointed with KFC. It just doesn’t live up to how it used to be. I won’t be returning.