Subway - Williamsburg

All three of our sandwiches had overcooked bread. It seems that whoever baked the bread today left it in the oven for too long. The 9 Grain and White footlongs... read more All three of our sandwiches had overcooked bread. It seems that whoever baked the bread today left it in the oven for too long. The 9 Grain and White footlongs were quite hard to eat. We typically enjoy Subway, but this visit was disappointing.

The staff is unwelcoming and often ignores my requests, plus they regularly get my order wrong. I even received a drink that was expired, and they refused to ac... read more The staff is unwelcoming and often ignores my requests, plus they regularly get my order wrong. I even received a drink that was expired, and they refused to acknowledge it, despite the evidence. Save yourself the hassle and choose another restaurant.

Every time we visit during the late afternoon shift, the woman working appears unhappy and doesn't manage our orders correctly. A few weeks ago, she messed up m... read more Every time we visit during the late afternoon shift, the woman working appears unhappy and doesn't manage our orders correctly. A few weeks ago, she messed up my fiancé's order and was quite rude about it. Since we were hungry, we decided to give it another shot tonight. However, when my fiancé asked for her sandwich, she completely ignored her. After I finished my sandwich, she attempted to charge me for a more expensive option and insisted that chicken was included in my order, despite the fact that I had specifically asked for turkey. This experience has ruined our evening on two occasions now, and we will not be returning to this Subway.

The restaurant had a pleasant atmosphere and was very clean, and the food met all our expectations. The two women working there were fantastic! They prepared ou... read more The restaurant had a pleasant atmosphere and was very clean, and the food met all our expectations. The two women working there were fantastic! They prepared our subs with great attention to detail, and one of them even arranged the tomatoes and cucumbers in a perfect alternating pattern, just like the photos. Our kids were absolutely delighted!

The staff member seemed a bit curt, and the service wasn’t very warm. I nearly decided to leave, but my wife handled it gracefully and chose to stay. read more The staff member seemed a bit curt, and the service wasn’t very warm. I nearly decided to leave, but my wife handled it gracefully and chose to stay.