Reviews
What User likes about Gelato Royale:
Literally just ordered through just eat' for my sister whose birthday it is today. I don't live near her so I took a pot luck at a local dessert place to her and I'm so glad I chose gelato royale. They were quick on delivery and my sister assures me the food is AMAZING (particularly the waffle) but what sets them off different to all the other nice dessert places is I asked through the delivery instructions if they c... View all feedback. What bradk099 doesn't like about Gelato Royale:
Placed an order at 8 o 'clock I was told it would be 35 minutes. When waiting 2 hours a rang up twice to find out where my order was and what was going on. The lad on the phone told me oh where busy I sent it out ages ago if it was sent out ages ago I would of received it ages ago. I ordered the Sticky toffee pudding which came cold in a pot with just enough sauce to cover the top. Why was I waiting 2 hours for a col... View all feedback.
Reviews from various websites
During our second visit to the restaurant, we placed an order for the white chocolate, coconut, and Raffaello waffle with an additional scoop of raspberry rippl...
read moreThe restaurant should update their website with accurate operating hours. I arrived today at 1pm, but the sign on the door indicated that they would not open un...
read moreThe next day, I discovered that two charges had been taken out of my bank account. When I went back to the restaurant to request a full refund, I was met with v...
read moreOrdered from Gelato Royale Wigan lane. We ordered a nutella and strawberry crepe and an after eight sundae. When it finally arrived, an hour late, it was comple...
read more2nd time ordered a delivery. Really enjoyed it. Turned up on time and was delicious. The Toffifee cookie dough is out of this world. Defo be ordering again soon
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read moreGelato Royale presents a mixed bag of experiences for patrons. While some diners rave about delicious offerings such as the Toffifee cookie dough and waffles, others have faced significant issues, including long wait times, incorrect orders, and unsatisfactory customer service. Isolation guidelines and sanitation practices have raised concerns, particularly regarding staff compliance. Despite these drawbacks, positive experiences do shine through, especially when customers appreciate the thoughtful touches, like personalized birthday greetings. Overall, Gelato Royale embodies the ups and downs of dining out, with the potential for delightful desserts but a pressing need for more consistent service.
Amazing taste and staff are brilliant to Customer service spot on .
Literally just ordered through just eat' for my sister whose birthday it is today. I don't live near her so I took a pot luck at a local dessert place to her an...
read moreBeautiful staff. clean device. faster service. much to choose. can order for delivery.
Amazing taste and personal are brilliant for the customer service spot on .
Such a nice little gloomy shop, eating and drinking was amazing!
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