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Contribute Feedback What Karen Liseth Gomez Estupiñan doesn't like about Cold Stone Creamery:
This place has young employees and they don't know how to serve the public, they make the ice creams as if we were going to order a gift and they also made fun of each other for not knowing English. I ordered three ice creams, paid 25 dollars and I only received one ice cream, they showed them that ice creams and what sizes and I think he was making fun, I had come to this place many times but I don't think I will ev... View all feedback.
This place has young employees and they don't know how to serve the public, they make the ice creams as if we were going to order a gift and they also made fun of each other for not knowing English. I ordered three ice creams, paid 25 dollars and I only received one ice cream, they showed them that ice creams and what sizes and I think he was making fun, I had come to this place many times but I don't think I will ever return
My friend and I visited this location last Wednesday night about around 7pm. The new lucky charms flavor does taste delicious but was $7 for a small. Cold stone has always been overpriced so that’s nothing new. It was a little frustrating to see only one employee taking and making orders while there was numerous other employees standing around and chatting. Something that should’ve taken 5 minutes took about 10-15. If they were busier I’m sure more employees would’ve helped, but definitely not right to leave it all on one employee regardless of how many customers are in the store.