Dunkin' - Wheaton

Way overpriced getting to be as bad as Starbucks I think dunking has been going downhill the doughnuts are horrible and they still stick a few day old ones in y... read more Way overpriced getting to be as bad as Starbucks I think dunking has been going downhill the doughnuts are horrible and they still stick a few day old ones in your order Instead of getting new. There coffee is not as good either ?

Rude employees!I had a problem with my drive through order this morning, so I went back inside. I had a question and wanted to exchange a bad drink. The women i... read more Rude employees!I had a problem with my drive through order this morning, so I went back inside. I had a question and wanted to exchange a bad drink. The women inside seemed annoyed to even talk to me even though I was kind and polite and there was no one else inside, so it's not like I was holding any other customers up. Both women didn't seem to want to take the time to understand the problem with the drink, then they kept shaking their head and muttering under their breath. This was not a hard exchange, didn't take much time and was not unreasonable. I have worked a similar job myself so I know what this job is like. If their goal is to make the customer feel bad and feel like a burden, well they have achieved that! I cannot believe they act like this and have any business at all. The only reason I'm giving them 2 stars instead of 1 is because they did make an exchange, and also the woman who helped me in the drive through the first time was very kind. But the other employees inside need to seriously learn from the drive through employee, and brush up their customer service skills. Be kind!

I received the wrong order several times. Additionally, I found the app to be frustrating since it doesn't indicate whether an item is out of stock. read more I received the wrong order several times. Additionally, I found the app to be frustrating since it doesn't indicate whether an item is out of stock.

ALWAYS LOVE THE COFFEE AND ICED TEA! THIS DD IS SMALL INSIDE,BUT ALWAYS CLEAN ! read more ALWAYS LOVE THE COFFEE AND ICED TEA! THIS DD IS SMALL INSIDE,BUT ALWAYS CLEAN !

Met a friend. Didn't order anything. They actually let me use their bathroom without kicking me out like the other Wheaton location on County Farm Rd. Remember... read more Met a friend. Didn't order anything. They actually let me use their bathroom without kicking me out like the other Wheaton location on County Farm Rd. Remember the Starbucks lawsuit? Just saying.