McDonald's - Westerly
McDonald's
Description
This McDonald’s location receives mixed reviews, revealing a stark contrast in customer experiences. Some patrons encountered serious issues such as cold food, missing items, and even a receipt and possible mold found in a burger—experiences that left them disgusted and unwilling to return. Others praised the management and staff, highlighting efficient service, friendly employees like Tina, and a welcoming new design with an inviting terrace. While the restaurant struggles with consistency and quality control, attentive staff members often work hard to resolve issues and provide quick, pleasant visits. Overall, experiences here range from disappointing to delightfully positive.
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If I could, I would rate this restaurant even lower. The staff, composed of high school kids, have terrible attitudes and lack work ethic. They are more interested in their cell phones than serving customers. The food is consistently late, cold, and frequently incorrect. While I understand that McDonald's is McDonald's, this particular location has the worst staff I have ever encountered.
The McDonald's at this particular location consistently provides excellent service, quick service, and high quality food.
The staff is friendly, but the wait for curbside pickup is consistently long, even when I place my order 20 minutes ahead of time. Additionally, both times we've ordered nuggets, they were missing from our order. More often than not, we receive the wrong order.
I had ordered a quarter pounder with cheese and there was a RECEIPT in my burger and what looks like mold on the top of the bun. I was absolutely disgusted. This is the WORST mcdonald's I have ever been to. DO NOT EAT HERE.
By far the worst McDonald’s that I’ve went to If I go to the wing Stonington, that one’s fine, the one in Warwick, Rhode Island, the one in Hope Valley this one is by far the worst McDonald’s that I’ve been to at straws thrown at me because she was upset that I was asking why she couldn’t do what I was asking for when every other McDonald’s does it and then try to apologize and after the straws were thrown at me
