Dunkin' - Westerly

Donut Shop, Coffee Shop, Bakery & Pastries, Coffee

Dunkin'

Dunkin'
2.9 / 5 (554 reviews)

Description

A popular drive-thru coffee and donut spot delivers inconsistent experiences: long waits, wrong or stale orders, cold breakfast items and diluted drinks, and occasional rudeness from staff. Yet friendly baristas sometimes provide excellent personalized recommendations, bathrooms are acceptable, and convenience remains a draw. Expect variability—good for quick stops, unreliable for guaranteed quality.

Last update: 17.01.2026 from: Marco

Feedback

★ 2.9 / 5 from 554 reviews
emily
28.04.2024

Bathroom was OK and service was great asked for a chocolate cold brew but they didn’t have it anymore and she recommended a butter pecan swirl with mocha swirl and let me tell you it was delicious

diane-starring
28.04.2024

I ordered 50 assorted donut holes through the drive-thru at 7 AM. However, I ended up getting two boxes of 25 each, and they were all glazed and tasted a day old. I will try another location next time.

wendy-ring
28.04.2024

I waited in line for 45 minutes to get a coffee that was made incorrectly. The bacon I ordered came in a bag of three, but it was cold. The staff member who served me seemed to be having a rough day and was quite rude.

marco-p-flower4
22.05.2024

Dunkin Donuts on 139 Granite St Westerly, RI 02891Happy Easter, I am emailing you today to report a local Health Concern at a local Dunkin' Donuts in Westerly Rhode Island. After 11 o clock mass my friend and I decided to get a bite to eat and after traveling to around 4 restaurants we ended up at the only place open, a beat Down Dunkin Donuts. We really didn't care what or where we ate so we just stayed. From the moment we walked in we knew we were in for a journey. After waiting a long 10 minutes to be served we tried ordering. And tried we did, apparently at 12 in the afternoon they already ran out of half the menu. After ordering we both went to go wash our hands and this is when the real journey began. To go to the bathroom you have to walk past a wide open door leading to the main office. Wide open! Then to the bathroom witch was probably the messiest I have ever seen in a public bathroom. Not to mention ether of the bathrooms had locks on the doors. I don't understand how and why no one has cleaned these rooms in such a long time. The smell you smelt after walking into these bathrooms were one that I never wish on my worst enemy. Now comes the worst part of my Adventure, my bacon egg and cheese. I have never ever had a sandwich this bad. I have never took one bite of a sandwich and threw it out right after. This Bacon Egg and Cheese was without a doubt the worst sandwich I have ever had. Now it's past 3:30 in the afternoon and I am still feeling awful from this half cooked meal, and my whole Stomach and Easter is now ruined from this whole situation. I hope you have having a better Easter then I am and that you look into this Dunkin Donuts further.

ed-and-barbara-wisni
22.05.2024

Always enjoyed the DD bagels. Recently they've lost something. Today our bagels were hard a rocks, cutting them near impossible. Returned them to the store and was told how they were fresh this morning?????????

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FAQ

As a visitor, you can use the WiFi of the restaurant at no extra cost.

You can also pay for your meals with the common credit cards.

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