Kfc - Webster

Best chicken I've ever had! The 3-piece combo is an excellent deal—you get to choose your pieces. I went with two breasts and a leg, plus a side and a drink, al... read more Best chicken I've ever had! The 3-piece combo is an excellent deal—you get to choose your pieces. I went with two breasts and a leg, plus a side and a drink, all for around $10. The breasts were huge, the breading perfectly crispy, and the meat juicy. Webster location is the best!

Every year, I find myself craving KFC. The food is consistently delicious, but this is the second occasion where I arrived to collect my order at 5 PM, only to... read more Every year, I find myself craving KFC. The food is consistently delicious, but this is the second occasion where I arrived to collect my order at 5 PM, only to wait 15 minutes because it wasn’t ready.

I ordered a special promotion advertised at the counter: a free drink with a 12-piece dinner and three sides. The young man taking my order pointed to the sign,... read more I ordered a special promotion advertised at the counter: a free drink with a 12-piece dinner and three sides. The young man taking my order pointed to the sign, so I went ahead and paid. However, when my order arrived, the drink was missing. When I asked about it, a staff member said the promotion had ended. I mentioned that the sign was still up, but the staff insisted I should remove it and refused to offer any alternatives. Other customers nearby agreed the promotion should be honored since it was the restaurant’s mistake, but the staff remained firm. On top of that, the prices were higher than expected, and the three sides were only half full. I will not be returning to this KFC.

During this visit, my order was incorrect, and the customer service was disappointing—something I had never experienced in my prior visits. read more During this visit, my order was incorrect, and the customer service was disappointing—something I had never experienced in my prior visits.

Ordered Crispy Chicken for 10 people online. Showed up and told they had no crispy chicken left because they were closing in 1/2 hour (an hour earlier than usua... read more Ordered Crispy Chicken for 10 people online. Showed up and told they had no crispy chicken left because they were closing in 1/2 hour (an hour earlier than usual). Should not have been able to order it online then.