Panera Bread - Webster

While I enjoy Panera I have been disappointed the past few months with cold food that I was told I could microwave when I went to the counter after one bite say... read more While I enjoy Panera I have been disappointed the past few months with cold food that I was told I could microwave when I went to the counter after one bite saying my souffle was cold. They hide the almond milk in webster and the place is not thecleanest. Staff is often complaining about their personal life and just not a great experience. The BBQ sandwich I had to stopordering because they don't like to put BBQ sauce on the few bits of chicken, it was my favorite and now its just sad. Theircoffee is blah but the decaf is actually good as I resorted to trying that. I am canceling my drink club because its not worthit unless you enjoy the same 4 choices.

It is a Panera, so you probably know what to expect! Busy Saturday and we were warned that food was taking 20 minutes. We got our order in 15m. Our hot food was... read more It is a Panera, so you probably know what to expect! Busy Saturday and we were warned that food was taking 20 minutes. We got our order in 15m. Our hot food was hot. French baguette were good. Tables were clean. The coffee was good as well. The crewbehind the counter was courteous and working efficiently.

I placed a pickup order for my family, and while their meals were satisfactory, my flatbread experience was disappointing. It wasn't cut, and it arrived cold an... read more I placed a pickup order for my family, and while their meals were satisfactory, my flatbread experience was disappointing. It wasn't cut, and it arrived cold and stale. It felt like it may have been sitting around for a few days before being boxed up for me. Overall, it was terrible!

The food met our expectations, but the wait time was unacceptable. When we arrived, there was no line at the cash register, so we expected a quick experience. U... read more The food met our expectations, but the wait time was unacceptable. When we arrived, there was no line at the cash register, so we expected a quick experience. Unfortunately, the drive-thru line was lengthy, and there were numerous takeout orders ahead of us. The cashier didn’t inform us that we would be waiting over 25 minutes for soup and salad.

I've had some frustrating experiences at this Panera. Every time I've ordered delivery, if my food even makes it to my office, it arrives with different ingredi... read more I've had some frustrating experiences at this Panera. Every time I've ordered delivery, if my food even makes it to my office, it arrives with different ingredients missing, varying amounts of salad, and even different dressings. At this point, I feel uncertain about what to expect when I place an order. I'm no longer willing to take the risk of being a customer at the Webster Panera. It's just not worth it.