Panera Bread - Webster

Sandwiches, Salad, Soup
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Panera Bread

Panera Bread
3.7 / 5 (3450 reviews)

Description

The reviews for the restaurant are mixed, with some customers expressing dissatisfaction with the service and food quality, while others had a more positive experience. One customer complained about terrible service, citing lazy work ethic and cold, unappetizing food. Another customer was frustrated by a long wait time and lack of communication from the cashier. On the other hand, some customers enjoyed the Panera experience, with good food quality, friendly service, and efficient staff. Overall, while there were some issues reported, others found the food and service to be satisfactory.

Last update: 17.01.2026 from: Kathy

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★ 3.7 / 5 from 3450 reviews
jason-ivy-1
17.12.2023

Overpriced, factory made items, served by a team pushing overpaid indifference. It’s 8am on a Monday and already out of items. Happens daily Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 3

lisa-stjohn-1
24.01.2024

While I enjoy Panera I have been disappointed the past few months with cold food that I was told I could microwave when I went to the counter after one bite saying my souffle was cold. They hide the almond milk in webster and the place is not thecleanest. Staff is often complaining about their personal life and just not a great experience. The BBQ sandwich I had to stopordering because they don't like to put BBQ sauce on the few bits of chicken, it was my favorite and now its just sad. Theircoffee is blah but the decaf is actually good as I resorted to trying that. I am canceling my drink club because its not worthit unless you enjoy the same 4 choices.

robert-hendy-1
24.01.2024

It is a Panera, so you probably know what to expect! Busy Saturday and we were warned that food was taking 20 minutes. We got our order in 15m. Our hot food was hot. French baguette were good. Tables were clean. The coffee was good as well. The crewbehind the counter was courteous and working efficiently.

kathy-redmond
24.01.2024

The food met our expectations, but the wait time was unacceptable. When we arrived, there was no line at the cash register, so we expected a quick experience. Unfortunately, the drive-thru line was lengthy, and there were numerous takeout orders ahead of us. The cashier didn’t inform us that we would be waiting over 25 minutes for soup and salad.

rebecca
24.01.2024

I placed a pickup order for my family, and while their meals were satisfactory, my flatbread experience was disappointing. It wasn't cut, and it arrived cold and stale. It felt like it may have been sitting around for a few days before being boxed up for me. Overall, it was terrible!

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FAQ

You can use the WLAN of the place at no extra cost.

The joint offers the opportunity to experience sporting events on a TV / screen.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

You can also pay for your menus with various credit cards.

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