Lulu's Pizzeria - WAYZATA

I liked the pizza, but it gave me terrible gas and diarrhea for the entire next day. The pickup process was also a little off-putting. The inside of the restaur... read more I liked the pizza, but it gave me terrible gas and diarrhea for the entire next day. The pickup process was also a little off-putting. The inside of the restaurant feels cramped and a bit sketchy, and it just felt like it was run by a bunch of guysfrom a fraternity.

I initially enjoyed the food and would have given this restaurant a 4-star rating, but my recent experiences have been disappointing. I don't think I will be or... read more I initially enjoyed the food and would have given this restaurant a 4-star rating, but my recent experiences have been disappointing. I don't think I will be ordering from here again. My pizza arrived cold and the box was tipped, causing the pizza to be squished to one side and smashed. This has happened twice now. There was also a strange taste to the food, as if something was missing or not right. I don't think I will be able to eat it. Additionally, the extras I ordered were haphazardly thrown into random containers, leading to them being either squished or spilling everywhere. The delivery time is always longer than they promise, and they are often out of stock on many items.

Delivery was very quick, driver was polite however... the burned pizza was unforgivable. See photo. My wife asked if the salad was appropriately sized for two a... read more Delivery was very quick, driver was polite however... the burned pizza was unforgivable. See photo. My wife asked if the salad was appropriately sized for two adults; not even close. It was tiny and at $8, not a bargain (even in 2023). My sandwich was toasted absolutely perfect but it came naked inside a standard pizza box (not wrapped in foil or paper) so it rattled around and was disassembled upon opening the box. Honestly, who does that? My advice to management: get your act together, train your staff to care even just a little bit, don't serve burnt food.You are the only competition against the one other pizza place in town. This is a slam dunk if you just get the easy, basic stuff right.

The pizza is great overall. It is clear this place uses quality ingredients. It is our favorite pizza in the Lake Minnetonka area.Major compliments for the Chic... read more The pizza is great overall. It is clear this place uses quality ingredients. It is our favorite pizza in the Lake Minnetonka area.Major compliments for the Chicago and New York styles. Easily best pizza in the area. The Detroit style is another story. It does NOT have the caramelized cheese on the edges. It is just regular crust turned upward. We’ll stick with New York and Chicago styles (it is fun to have a good Chicago style option this far out from the city).Now for the not-so-good news. Delivery has been a bit of an adventure. Ordering online results in an automated response letting you know when it will be delivered. Two out of our last three orders have had to include the dreaded “where are our pizzas” follow up call. One call response was “oops we forgot about your order but see it now” and the second call was “we only have one driver so it will get there when it gets there”. Hopefully better than room temp. I’m still waiting, as I type this. We are at an hour and a half and counting, at this point.

Food tasted great the one time I was able to successfully order. This restaurant is about 2 miles from my house and it is almost impossible to order online for... read more Food tasted great the one time I was able to successfully order. This restaurant is about 2 miles from my house and it is almost impossible to order online for delivery direct from the merchant website AND DoorDash). There are several other Pizza delivery options in town Dominos, Carbone's). I really hope Lulu's fixes this, as I would love to order from them again.