Reviews
What User doesn't like about The Works:
To make matters worse, the debit/credit machine was down, forcing us to pay in cash. Additionally, we were charged for two side fries instead of one, and the waiter made us uncomfortable by making a point of us not sharing our meals. Despite the issues we faced, we received no compensation or gesture of goodwill from the restaurant.
In the end, we regretted our decision to dine at this location and will stick to the... View all feedback. What User likes about The Works:
After my recent visit and review of this specific restaurant location, the manager reached out to me. They persuaded us to give them another chance to show us their best. We went back to the Waterloo branch, and this time my burger was cooked exactly how my wife likes it - well done with no char. My wife was a bit hesitant about how her burger would turn out, so she ended up ordering chicken instead. The service was... View all feedback.
Reviews from various websites
After my recent visit and review of this specific restaurant location, the manager reached out to me. They persuaded us to give them another chance to show us t...
read moreTo make matters worse, the debit/credit machine was down, forcing us to pay in cash. Additionally, we were charged for two side fries instead of one, and the wa...
read moreMy husband and I went to this restaurant for lunch last weekend. We visit a few times a year and sometimes get takeout. It's a straightforward restaurant, but t...
read moreAn incredible amount of customization and variety. Can be overwhelming, but everything turns out delicious. I can't express how good these burgers are. And the...
read moreI stopped in here for a solo dinner a couple of months ago. This is really my kind of place. Great burger menu with lots of choices and some creativity mixed in...
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read moreThe Works offers a wide variety of customizable burgers, onion rings, and milkshakes. While some diners experienced issues with undercooked burgers and slow service, others praised the imaginative menu and friendly staff. The restaurant caters to various dietary needs, including gluten-sensitive options. With a fun atmosphere and knowledgeable servers, The Works is a great spot for burger lovers looking for creative and delicious options. Visitors recommend trying out their favorite burger selections and enjoying the unique dining experience at this location.
My experience at this restaurant was good. The gluten free bun I ordered was delicious and there were plenty of burger options to choose from. Just keep in mind...
read moreThe restaurant has a lively ambiance and the servers are very knowledgeable. Although they do not have a separate fryer, their gluten-free buns are tasty and du...
read moreThe gluten-free bread is delicious and the burgers are fantastic. However, they do not have their own fryer, so there are no French fries available.
Good experience, gluten-free rolls was good, many burgers options to choose from. They do not have special frit, and they are not dedicated GF, so there is a ri...
read moreThe gluten-free menu was sold and celiac friendly. No reactions 48h later. We asked the server after the frittier, and oil was used for everything we avoid ever...
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