Reviews

Overall Total Score
4 out of 5
Impressive | 8 reviews

What User doesn't like about The Works:
To make matters worse, the debit/credit machine was down, forcing us to pay in cash. Additionally, we were charged for two side fries instead of one, and the waiter made us uncomfortable by making a point of us not sharing our meals. Despite the issues we faced, we received no compensation or gesture of goodwill from the restaurant. In the end, we regretted our decision to dine at this location and will stick to the... View all feedback. What User likes about The Works:
After my recent visit and review of this specific restaurant location, the manager reached out to me. They persuaded us to give them another chance to show us their best. We went back to the Waterloo branch, and this time my burger was cooked exactly how my wife likes it - well done with no char. My wife was a bit hesitant about how her burger would turn out, so she ended up ordering chicken instead. The service was... View all feedback.

Reviews from various websites

Menu
3.8 ★ from 13 reviews

After my recent visit and review of this specific restaurant location, the manager reached out to me. They persuaded us to give them another chance to show us t...

read more

To make matters worse, the debit/credit machine was down, forcing us to pay in cash. Additionally, we were charged for two side fries instead of one, and the wa...

read more

My husband and I went to this restaurant for lunch last weekend. We visit a few times a year and sometimes get takeout. It's a straightforward restaurant, but t...

read more

An incredible amount of customization and variety. Can be overwhelming, but everything turns out delicious. I can't express how good these burgers are. And the...

read more

I stopped in here for a solo dinner a couple of months ago. This is really my kind of place. Great burger menu with lots of choices and some creativity mixed in...

read more

The Works offers a wide variety of customizable burgers, onion rings, and milkshakes. While some diners experienced issues with undercooked burgers and slow service, others praised the imaginative menu and friendly staff. The restaurant caters to various dietary needs, including gluten-sensitive options. With a fun atmosphere and knowledgeable servers, The Works is a great spot for burger lovers looking for creative and delicious options. Visitors recommend trying out their favorite burger selections and enjoying the unique dining experience at this location.

Findmeglutenfree
4.0 ★ from 8 reviews

My experience at this restaurant was good. The gluten free bun I ordered was delicious and there were plenty of burger options to choose from. Just keep in mind...

read more

The restaurant has a lively ambiance and the servers are very knowledgeable. Although they do not have a separate fryer, their gluten-free buns are tasty and du...

read more

The gluten-free bread is delicious and the burgers are fantastic. However, they do not have their own fryer, so there are no French fries available.

Good experience, gluten-free rolls was good, many burgers options to choose from. They do not have special frit, and they are not dedicated GF, so there is a ri...

read more

The gluten-free menu was sold and celiac friendly. No reactions 48h later. We asked the server after the frittier, and oil was used for everything we avoid ever...

read more
Googleusercontent
4.0 ★ from 1 reviews

I was impressed by the gluten-free menu at this restaurant, which was very accommodating for people with celiac disease. I did not experience any negative react...

read more

Good Rated Restaurants near Waterloo

4.9
Menu
Open Now
4.9
Menu
Open Now
City: Waterloo, 401 Weber Street North, Waterloo, Canada
"One of the hidden gems in Waterloo, I have been going here a couple of years now since my Manulife office is just down the road. A short walk for an h..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Waterloo, 255 King St N, Waterloo, Ontario, N2L, Canada
"I love the Rip Tide bowl. It's amazing."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Waterloo, 40 King St S, Waterloo, Ontario N2J 1N8, Canada, N2J2W8
"Amazing food and service. A great spot to spend your anniversary"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Kitchener (near Waterloo), 2980 King Street EastON N2A 1A9, Kitchener, Canada
"Excellent meal, service, and atmosphere. Everything was delicious"
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Waterloo, Kitchener-Waterloo, 46 King St N, N2J2H4, Canada
"Enjoy this nook and a few options can be veganized"
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Waterloo, 462 Albert St, Waterloo, Ontario N2L 3V4, Canada, N2L3V4
"Veey extensive menu. Friendly atmosphere. Chose the Reuben which came with fries, coleslaw and dill pickle. Packed with corned beef and sauerkraut. Sm..."
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Waterloo, 615 Davenport Rd, Waterloo, Ontario N2V 2G2, Canada, N2V2G2
"Great service and pleasant staff. Pizza is amazing."
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Waterloo, 504 Albert St, Waterloo, Ontario N2L 3V4, Canada, N2L6J8
"Great eating always and great service"
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Waterloo, 105 Oak Park Drive, Waterloo, Ontario N2J 4J8, Canada, N2K0B3
"Wow - a real hidden gem in a spot you wouldn't expect (up behind RIM Park) just over 20 items on the menu - salads, pasta and pizza, and I wanted to t..."
4.5
Menu
Open Now
4.5
Menu
Open Now
City: Waterloo, 62 Balsam St, Waterloo, Ontario N2L 3H2, Canada, N2L3H2
"After driving by this place numerous times in its out-of-the-way location in the university district of Waterloo, my wife and I finally went here for..."