Reviews
What Tonya Brubacher likes about Swiss Chalet:
We popped in for a quick bite to eat because you can always count on Swiss chalet! Heather was our server and she was amazing! She was super friendly and super helpful and made our experience of that much better. Highly recommend! View all feedback. What Laura B doesn't like about Swiss Chalet:
Do NOT eat here!!!! The worst experience from service to food!! I LOVE Swiss Chalet!! This location at the Boardwalk should be shut down! Service is poor at best but the state of restaurant was beyond disgusting! 7-8 tables full of dirty dishes with only 3 tables of customers....short staffed is a poor excuse! Manager was no where to be seen.....he/she should have been out apologizing for the filth and also cleaning... View all feedback.
Reviews from various websites
Service is very slow... Have to wait too long to get your condiments by the time they come back your food gets cold not happy
The only thing consistent about this Swiss Chalet location is the brutally poor management. I feel badly for the severs as they appear to be trying hard but hav...
read moreSwiss Chalet was started in Toronto in 1954, with locations across Canada. The chain is famous for its chicken and ribs, and this new location is another great...
read moreTake out seems to run pretty smoothly, but twice in the last few months, we've gone in to eat and have been ignored or mistreated by the greeting staff. Twice w...
read moreI tried this place about a year ago and swore I 'd never go back, but I have a short memory and I was hoping it would be better this time. Alas, I was disappoin...
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read moreSwiss Chalet, a beloved Canadian chain, recently garnered mixed reviews at its local KW location. While some diners experienced attentive service, delicious food, and a welcoming atmosphere, others faced delays and subpar meal quality. Reports of cold dishes and underwhelming portion sizes were prevalent, with one reviewer noting hard buns and stale fries. Conversely, many hailed the exemplary service from staff like Heather and Dahlia, who made dining enjoyable, especially for families. With new management aiming for improvement, the potential for consistency and quality remains, leaving guests hopeful for positive changes in their dining experience.
We popped in for a quick bite to eat because you can always count on Swiss chalet! Heather was our server and she was amazing! She was super friendly and super...
read moreOur waitress Heather was helpful and kind.I really enjoyed the chicken stir fry which I tried for the first time. This restaurant is now under new management an...
read moreI had a lovely time here yesterday with my 2 younger kids yesterday. The service was fantastic, the food was fresh and they were super nice. I was asked many ti...
read moreDo NOT eat here!!!! The worst experience from service to food!! I LOVE Swiss Chalet!! This location at the Boardwalk should be shut down! Service is poor at bes...
read moreWaited in the entrance for 5 min. 3 servers looked at us, then went on with their conversation. No problem. We found a delicious restaurant 100m away called Alm...
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read moreThe chicken is just as tasty as it is at other locations, but the service here is embarrassingly poor. Be prepared to wait at least thirty minutes for your meal...
read moreOrdered online and picked up my order, only to find the pirogies I ordered were not in the bag. Called the store, and was told they were sending them...
I remember there is a reason we stopped coming here. 20 mins before a server even brought any of us a drink or asked for a drink order, all the food...
I ordered takeout for 5 meals from this restaurant and when I got home, my son's meal was missing the fries and the chicken portion looked smaller than expected...
read moreEven though I live just 2 minutes away from this restaurant, I have decided to start going to the location on Weber St. from now on. We have been disappointed a...
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read moreMy husband and I had an amazing waitress today. Dahlia. She was prompt and efficient with our order which was hot and delicious. We have found the Boardwalk loc...
read moreGood and quick service. Food came out fast and was hot fresh. Good portions sized chicken dinners, our table all did the 1/2 chicken meal and had plenty to take...
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