Reviews

Overall Total Score
3.7 out of 5
Very good | 3413 reviews

What User likes about Smoke's Poutinerie:
Although the poutine can be quite pricey it is most definitely worth it! They have a HUGE selection of poutines and I would recommend going through the list extensively instead of getting the traditional which I find is my go to. Usually open late! Try to avoid when it is busy as service is extremely slow.w View all feedback. What User doesn't like about Smoke's Poutinerie:
For a place that serves only one thing you would expect their poutine to be one of the best, except it's not. You are left a decent poutine on top for presentation and essentially a box full of dry fries after the first few bites. If you want extra gravy or cheese, you'll have to pay quite a lot for it. Even a basic poutine is way overpriced for what you actually get. When you start looking at the other types of pout... View all feedback.

Reviews from various websites

Menu
3.8 ★ from 13 reviews

I didn't feel the taste of a special platinum compared to the price more specifically than I thought. The personal opinion does not seem to be delicious.

Although the poutine can be quite pricey it is most definitely worth it! They have a HUGE selection of poutines and I would recommend going through the list ext...

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For a place that serves only one thing you would expect their poutine to be one of the best, except it's not. You are left a decent poutine on top for presentat...

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Smokes is great for late night food after a night out. The line is always really long, but worth the wait! Get the chili cheese bacon- my favorite!

Unlike most reviews, I'm going to be Neutral here.The Good About Smokes;- There are many Flavors.- You get enormous servings.- It's always hot!- The setting in...

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Reviews for the restaurant are mixed. Some customers were disappointed with the quality of the poutine, citing overcooked fries, cold cheese curds, and lack of flavor. Others praised the service, with one customer mentioning exceptional service from Wendy. Positive aspects highlighted were fresh cut fries and generous servings, although some felt there was too much gravy. Vegetarian customers appreciated the variety of options. Overall, the restaurant was described as more of a fast food establishment with mixed reviews on food quality and customer service.

Tripadvisor
3.1 ★ from 29 reviews

I love poutine, but to be honest, this was kind of gross. I ordered a regular poutine. The servings were large, but the fires were slightly burnt tasting and ab...

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Their poutine couldn't have been better. They had good customer service. I go to the restaurant once in a while and it's never disappointed me.

Food was quick and tasty! Had a great chat with the workers as well. I felt safe the whole time and was surprised at how generous the portion was.

Had some poutine cravings and thought to give this place a try. Was very disappointed.. Low quality fries, the cheese curds never melted, the gravy was super sa...

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We were so excited to get our order tonight. But when mine got here it was cold, the cheese was not melted and my fries were WAY under cooked to the point of al...

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Restaurantji
3.7 ★ from 131 reviews
Erica
12.10.2023 - 12:16

Meet is the best employee at the this establishment. He displays amazing customer service and satisfaction, I wish there was a Meet present in every location, h...

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Brandon
12.10.2023 - 12:16

Sanket gave us the best service, made our experience worth while food was amazing, best poutine place in Kitchener!!! Thank you for taking care of us

Ginger
12.10.2023 - 12:16

I highly recommend this restaurant, as they have a wide variety of poutine options and exceptional customer service. It's truly amazing!

Devarshi
12.10.2023 - 12:16

I used to go to this place regularly since last couple of years and even before it closed down for a while. The veggie poutine was really amazing but now it’s a...

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Brian
12.10.2023 - 12:16

The service was excellent, the staff was quick to take our order, and the food was flawless!

Aggregated
5.0 ★ from 10 reviews
Kandarp
22.07.2023 - 12:07

I would say this place is hidden gem! They guys have real cheese curds which I never had from McDonald’s, Harvey and A&W poutines. Their product is real Quebec...

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Madison
22.07.2023 - 12:07

Amazing service vinit and meet! thank you so much for making smokes such a great experience! we will be recommending smokes to all our friends!

Harshveer
22.07.2023 - 12:07

Rahul and Meet are both great. I had some corrections to make in my order and they kindly accepted and changed it for me without any doubt. They were both nice...

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Dhaval
22.07.2023 - 12:07

Only restaurant who sells the real Quebec style poutine. It was really good experience. Worth the price ! Best late night option in Waterloo.

Hannah
22.07.2023 - 12:07

This man rahul made me the best poutine, so fast, great service i was soooo happy!! he was the friendliest man i’ve met all night and made our food so quickly f...

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Facebook
2.9 ★ from 41 reviews
Foursquare
3.4 ★ from 41 reviews
Google
4.6 ★ from 1083 reviews
Int Restaurants
3.7 ★ from 2065 reviews

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