Reviews

Overall Total Score
4.5 out of 5
Outstanding | 372 reviews

What Rachel H doesn't like about Capital One Cafe:
Two stars are from the service at the coffee counter, the free wifi, and the clean space. Everything else wasn't great.I got a sandwich for $12 which was clearly just microwaved and not fresh. The drink was cheap ish but still nothing special. The capital one bank people stood just inside the door and practically jumped down your throat about the need to have a card for the 50% discount. I already had one and really... View all feedback. What Thomas likes about Capital One Cafe:
We visited Capital One Cafe on a Saturday when the cafe bar was closed due to a shortage of staff. The seating area was still open and the staff were very welcoming to us. Danny provided us with a a bottle of cold water and we stayed for about an hour. We are frequent visitors to the cafe and we were very pleasantly surprised that the seating area was still open. We've come to expect the pleasant service we received... View all feedback.

Reviews from various websites

Restaurantji
4.4 ★ from 114 reviews
Laresa
15.12.2023 - 15:32

I've been here a handful of times now and it's always a great experience. Friendly, but not pushy staff. They aren't there to sell you anything like many might...

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Noreen
15.12.2023 - 15:32

Tyrik and Phoebe gave an amazing experience and gave me a couple of goodies they represent capital one so well and I will be returning!

Keenan
15.12.2023 - 15:32

I made it today to Capital One just to say goodbye Ms Phoebe, to someone who has touched so many lives ever since she was a Security Supervisor in Chinatown. Wh...

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Vel
15.12.2023 - 15:32

Phoebe is very good. She is very attentive to all customers so nice and generous. I love coming to this cafe. She helped me get pre approved for a car with the...

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Alberto
15.12.2023 - 15:32

Ty was absolutely amazing! From the moment we walked in he was friendly and helpful. He gave us a tour of the coffee shop which sounds silly but was actually re...

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Int Restaurants
4.6 ★ from 258 reviews
Steven
04.08.2023 - 14:47

Phoebe Edwards was excellent. She was so friendly and knowledgeable. I spoke with her about the Capital One products, and she answered all my questions. After s...

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Robert
04.08.2023 - 14:47

The hospitality is awesome. The staffs are A+, especially Phoebe and Jenny. The coffee is the best. I order Chi Tea with Oat milk WOW. I truly enjoy the atmosph...

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María
04.08.2023 - 14:47

AMAZING EXPERIENCE! Spent here a couple of hours with my parents. We came from Florida, and I didn't even know there was a Capital One Café; I had never seen on...

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La
04.08.2023 - 14:47

I didn't go for the Cafe, I went for the bank. I had a query and needed urgent assistance. Phobee was great! She helped me resolve my issue and gave me informat...

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Amy
04.08.2023 - 14:47

Phoebe was so helpful! We were visiting from Indiana with our 7 children and she made sure we felt right at home. She got us drinks and even umbrellas when it w...

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