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Contribute Feedback What Thomas likes about Capital One Cafe:
We visited Capital One Cafe on a Saturday when the cafe bar was closed due to a shortage of staff. The seating area was still open and the staff were very welcoming to us. Danny provided us with a a bottle of cold water and we stayed for about an hour. We are frequent visitors to the cafe and we were very pleasantly surprised that the seating area was still open. We've come to expect the pleasant service we received... View all feedback.
What Rachel H doesn't like about Capital One Cafe:
Two stars are from the service at the coffee counter, the free wifi, and the clean space. Everything else wasn't great.I got a sandwich for $12 which was clearly just microwaved and not fresh. The drink was cheap ish but still nothing special. The capital one bank people stood just inside the door and practically jumped down your throat about the need to have a card for the 50% discount. I already had one and really... View all feedback.
Phoebe Edwards was excellent. She was so friendly and knowledgeable. I spoke with her about the Capital One products, and she answered all my questions. After showing me the latest Capital One credit card, she even gave me a digital voucher for a fee drink at the cafe!! I really like visiting there as they always have little events happening. And the people are so friendly! You can see Phoebe and John in the picture.
The hospitality is awesome. The staffs are A+, especially Phoebe and Jenny. The coffee is the best. I order Chi Tea with Oat milk WOW. I truly enjoy the atmosphere here. It’s spacious, comfortable, and the music brings enjoy to my life. Everybody is mask up and the staff check for vaccination card once you come in. Thanks security for your excellent work.
AMAZING EXPERIENCE! Spent here a couple of hours with my parents. We came from Florida, and I didn't even know there was a Capital One Café; I had never seen one in Florida. When I saw it, I didn’t hesitate to enter. The staff is incredible, they make you feel at home. The food is delicious, and the coffees too. We had a pleasant conversation with the manager, and she was so kind that she even gave us a backpack and some water thermos. Finally, I can only say that our experience was wonderful. Before we leave DC, we absolutely are going to be back to enjoy the excellent service they offer on this beautiful coffee shop. PS: If you are a cardholder, you may get some discounts!
I didn't go for the Cafe, I went for the bank. I had a query and needed urgent assistance. Phobee was great! She helped me resolve my issue and gave me information about the credit cards available. I was pre-approved and applied the same day! It was really quick! She even gave me credit management tips which were really helpful! We sat in a clean and comfortable environment this entire time, and before we began Phobee asked if she could get me anything....just in time because I just finished walking 7 blocks so that cup of water really came in handy! 101/10
Phoebe was so helpful! We were visiting from Indiana with our 7 children and she made sure we felt right at home. She got us drinks and even umbrellas when it was raining on our way out. All of her staff—Tyrik, Jamil, and Henry—follow her kind, generous approach and bring a feel of warmth and caring to their business! The cafe staff are also very kind, accommodating, and friendly! Keith and Tracy served up a great breakfast after our early morning flight!
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