Reviews
What User doesn't like about Shake Shack:
The Shack Burger was delicious and very fresh. However, the service for our order was subpar. The cashier was preoccupied with counting her drawer repeatedly and took a long time to acknowledge us. Although I understand the necessity of balancing the drawer, the wait was disheartening. The restaurant itself was clean and the staff were friendly. The strawberry and chocolate shakes were tasty but seemed a bit ordinary... View all feedback. What User likes about Shake Shack:
Last night, 04/21/22, I was running late and wanted to enjoy the last bit of the weekend we had left in the city. Unfortunately, we didn't realize that everything closed early. We tried a few different places but had no luck. Eventually, we arrived at this restaurant, which was also about to close. I want to give a shout out to the staff and team members who kindly served us even after closing time for the last custo... View all feedback.
Reviews from various websites
Uber service takes forever. My order was being prepped for over an hour. All three orders of fries were *not* in the bag. The two burgers (one veggie one beef)...
read moreRestaurant has a lot of staff working but the are not capable of making orders quicky to keep costumers happy. They do not care about customer service...They ha...
read moreWe did a pickup order thru the shake shack app. Burgers, fries, shakes, and drinks.The process was pretty smooth and easy.The food was great, but when I got bac...
read more20 minutes ago I ordered a large vanilla milkshake and nothing yet. At least 10-15 people also sit to wait. it is difficult to imagine not to prioritize in the...
read moreIn town for the Ashe show at the 9:30 Club (amazing concert by the way) Shake Shack is close to the Viceroy hotel and double cheeseburgers ? sounded good. Straw...
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