Kfc - Wareham

I visited this KFC with my family and ordered food along with five drinks. However, the soda machine was flat and lacked carbonation. When I asked for a refund,... read more I visited this KFC with my family and ordered food along with five drinks. However, the soda machine was flat and lacked carbonation. When I asked for a refund, the staff said they couldn’t process it. I requested to speak with the manager to resolve the issue. The manager claimed the machine was working despite my explanation that it wasn’t carbonated. Although he acknowledged the issue, he insisted the machine was functional. I suggested putting up an "Out of Order" sign, but he rudely replied that they would just close the lobby instead. An older man thanked me for bringing it up, but the manager snapped at him as well. Overall, the service was unprofessional, and the staff's attitude was disappointing. I would advise avoiding this KFC if you value good service.

I love the fried chicken, though I only eat it about once every two years. Unfortunately, when I got home this time, there was no sweet corn included—such a let... read more I love the fried chicken, though I only eat it about once every two years. Unfortunately, when I got home this time, there was no sweet corn included—such a letdown. It seems difficult for them to find good staff.

The chicken tenders were thin, stale, and lacked flavor. The window ledges in the dining area were covered in dirt and dead insects. The only positive was the f... read more The chicken tenders were thin, stale, and lacked flavor. The window ledges in the dining area were covered in dirt and dead insects. The only positive was the friendly young woman who took our order.

This restaurant used to be great, but since the pandemic, dining here has become intolerable. I ordered an 8-piece chicken meal along with mashed potatoes and g... read more This restaurant used to be great, but since the pandemic, dining here has become intolerable. I ordered an 8-piece chicken meal along with mashed potatoes and gravy, coleslaw, and biscuits. The chicken was overcooked and the biscuits were as hard as rocks. I tried calling for help, but there was no answer. I couldn't return the food because I didn't have a car. This location really needs to be shut down. Save your hard-earned money and avoid this place.

The person who takes the drive-thru orders is consistently very rude and unfriendly. I believe he may be the manager, which is quite disappointing. However, the... read more The person who takes the drive-thru orders is consistently very rude and unfriendly. I believe he may be the manager, which is quite disappointing. However, the food is always good.