Reviews

Overall Total Score
3.4 out of 5
Good | 1164 reviews

What User doesn't like about Panera Bread:
I really can't panera anymore, literally. their quality standards have gone to the hills and eating is not worth the price or waiting in the awful long lines contained in their restaurants. this place is terrible and consistently slow service. we ordered lunch for our office in Waltham and the sorted sandwiches we ordered were terrible. we finished most of them by nasty taste and fat bun, brown salat and stone hard b... View all feedback. What User likes about Panera Bread:
So much better than the one up the street on Lexington St.! The food is made to order, the place is well lit comfortably warm, the staff is friendly helpful. Every time. View all feedback.

Reviews from various websites

Menu
2.6 ★ from 10 reviews

My favourite place to eat in the morning? always fresh and clean?

Get deals on all drinks, unlimited $8.99 per month 1. 3 months free?

One star is too many.The manager is rude.&The woman handing out the food totally ignored me when I asked her a question.Great customer service.....NOT!

Soup was to hot and not represented as that my mac and cheese grill the noodles were hard and my wife's BLT advocato had no advocato no bacon and was flavorless...

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I really can't panera anymore, literally. their quality standards have gone to the hills and eating is not worth the price or waiting in the awful long lines co...

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Int Restaurants
3.5 ★ from 842 reviews

First time at this location. There system looks amazing. Clerks friendly and fast and accommodating.

So much better than the one up the street on Lexington St.! The food is made to order, the place is well lit comfortably warm, the staff is friendly helpful. Ev...

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Mild language barrier, but the woman who waited on me did her best to communicate with a smile. I also had a fabulous conversation with a 5 year old customer th...

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I had the new Citrus Asian Chicken salad. I really liked it. The dressing has a sweet and tart flavor. The greens were fresh and crisp and there were a nice, co...

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Lulu
18.09.2023 - 09:27

This was the first time at this location, it was just as delicious as at other locations. A little weirded out that I was getting ready to place my order, but I...

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Sirved
3.3 ★ from 170 reviews
Bianca
24.01.2024 - 10:43

The staff at Panera Waltham is extremely impolite and appears to discourage customers from utilizing the unlimited sip program. Every time we went in for our co...

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Louise
24.01.2024 - 10:43

There soup and bread are always a comfort food. I can buy the soups in most markets for cheaper, but the bread.. is out of this world! My only gripe is the staf...

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Elle
24.01.2024 - 10:43

I recently visited Panera after a long break and I don't think I'll be returning anytime soon. This particular location has self-checkout only, so there are no...

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Sandy
24.01.2024 - 10:43

The food was decent, but I have tasted better. The side dish, which was an apple, was small and had a small blemish. The waitress and the man who I think may ha...

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Parish
24.01.2024 - 10:43

Food was fine but staff was rude to me and my girlfriend. They didn't have soft drink cups out and when I asked for one, they told me they didn't have any BUT A...

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Restaurantji
3.1 ★ from 152 reviews

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