Farmer John's - Walsall

We responded to the 30% offer you sent so on the 1st February we booked a table for 1900 hours for 2. This was a special occasion as I just retired and my partn... read more We responded to the 30% offer you sent so on the 1st February we booked a table for 1900 hours for 2. This was a special occasion as I just retired and my partner and I have just moved in together. I placed the order at the bar and paid £37.15. It said approved on the card machine so I went and sat down. 5 minutes later the girl from the bar who had her hair done up.on her head came to me and said your card didn't go through and asked me to go to the bar and pay again. I found this strange but believed her. She charged me £24.78 which I thought was strange but assumed she forgot the 30% discount voucher. I checked my bank card an found she had billed me twice. I asked a male who I take it was the duty manager to explain why I was charged twice. He looked but couldn't find the second transaction. He said leave it with him and he would come and see me at our table. Our food was served and he arrived stating the girl who charged me had billed me for somebody else's drinks. He apologised and put a credit for the £24.78 on my card. Yet to receive it. No offer of recompense for billing me twice or a free dessert or anything. End off. I found the service and the way we were treated absolutely abysmal. We certainly won't be going back there ever again and if that's the way you treat customers you will lose lots of trade Disgusting, and the food- wasn't anything special either.

Called in after taking the dogs to Sutton park. Very clean and tidy and well maintained. Shannon served us and she was very pleasant and friendly. She bought wa... read more Called in after taking the dogs to Sutton park. Very clean and tidy and well maintained. Shannon served us and she was very pleasant and friendly. She bought water and treats for the dogs and they throughly enjoyed them. Food was delicious and we will definitely be back again. Excellent service from Shannon.

Katie is a credit to this pub. She opened the door and helped me get a wheelchair in and was so lovely and polite. Well done read more Katie is a credit to this pub. She opened the door and helped me get a wheelchair in and was so lovely and polite. Well done

We ordered 2 x fish and chips, 1 x steak. The fish came out with soggy batter. It tasted like it could have been cooked longer. Also the food wasn't hot.even th... read more We ordered 2 x fish and chips, 1 x steak. The fish came out with soggy batter. It tasted like it could have been cooked longer. Also the food wasn't hot.even the tartar sauce tasted home made absolutely disgusting. The steak had a flame grill taste my partner said it taste off.i tried it,it wasn't nice at all.its obviouse the pub has gone down hill food wise.it used to be a lovely pub not anymore.it will be our last visit. Food: 1 Service: 1 Atmosphere: 4

Good atmosphere and service food just ok Parking: Loads of parking outside pub Kid-friendliness: Good kids menu Price per person: £10–20 Food: 3 Service: 5 Atmo... read more Good atmosphere and service food just ok Parking: Loads of parking outside pub Kid-friendliness: Good kids menu Price per person: £10–20 Food: 3 Service: 5 Atmosphere: 5 Recommended dishes: Burger, Onion Rings, Steak, Burger and Fries, Garlic Bread, Cowboy Burger Parking space: Plenty of parking Parking options: Free of charge parking lot