Jack's - Walnut

French fries were way over cooked and the chicken was dry as sawdust. I've ate at a lot of Jacks in Alabama and the food was always much better. read more French fries were way over cooked and the chicken was dry as sawdust. I've ate at a lot of Jacks in Alabama and the food was always much better.

Had to sit in drive thru for over 30 min at 10:30 am on a Saturday. We get to order and the lady was rude and told us not to order biscuits because there was a... read more Had to sit in drive thru for over 30 min at 10:30 am on a Saturday. We get to order and the lady was rude and told us not to order biscuits because there was a hold on biscuits. When we ordered the breakfast sandwich instead she tells us we can't havethem without mayo. We don't go to the Jack's in Ripley because of this exact reason. I guess this will be our last time at aJack's because they're always so rude.

I visited this restaurant twice yesterday. The first time was around 8 a.m. for coffee, and the second time was at approximately 10:15 a.m. for two breakfast sa... read more I visited this restaurant twice yesterday. The first time was around 8 a.m. for coffee, and the second time was at approximately 10:15 a.m. for two breakfast sandwiches. During my first visit, I ordered two large coffees, each with 10 creamers and 10 sugars. However, I only received a bag containing 6 creamers and 6 sugars total. On my second visit, I waited in the drive-thru for 30 minutes before I could place my order. The woman on the speaker advised against ordering biscuits, saying there was a hold on them for "one minute." We decided to order two big breakfast sandwiches without mayo, but then the staff informed us...

I don't eat there often but had lunch there yesterday. The burger was ok and the fries were fresh. You have to bring your cup back to the register for a re fill... read more I don't eat there often but had lunch there yesterday. The burger was ok and the fries were fresh. You have to bring your cup back to the register for a re fill and you have to ask for condiments. I had to go searching for napkins. It was ok but Iwanted more drink but the register was busy. The employees were friendly. It was a nice restaurant.

Went twice yesterday. Once for coffee about 8am and 2nd time about 10:15am for 2 breakfast sandwiches. 1st order was 2 large coffees with 10 cream and 10 sugar... read more Went twice yesterday. Once for coffee about 8am and 2nd time about 10:15am for 2 breakfast sandwiches. 1st order was 2 large coffees with 10 cream and 10 sugar per coffee. We were given a bag with 6 creamers and 6 sugars. On the second trip we sat inthe drive thru for 30 minutes before we could order. The lady on the speaker said don't order biscuits there's a hold, Oneminute. We proceeded to order 2 big breakfast sandwiches without mayo. The lady told us only the sausage sandwich had mayo. Wegot our order and yep there was mayo. I then went in and told the manager my order was wrong. She never apologized to me. Myorder was fixed correctly then handed back to me. She didn't say one word to me. We tried Jack's in Ripley twice. Both timesour order was wrong and the manager was rude. My husband and I will not return to another Jack's. Your employees need to betrained how to interact with customers. And how to apologize or even compensate your customers who get incorrect orders. Thereare plenty of places to get coffee, fried chicken, or breakfast sandwiches. If my business doesn't matter why would I spend mymoney there?