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Last update : 10.05.2023
Steaks boiled to perfection, seafood that is not overcooked, beside dishes that actually earn as many compliments as the main dish and drinks that never go empty...five stars in my book!
Come here to eat a great meal whenever in the city of Illinois. Always have a great, friendly service. The food is of the highest quality. If you get a sandwich or a steak, you won't be disappointed. Managed to get up for Thanksgiving and the 502 Thanksgiving Brunch this last year. Great would be an understatement. Very recommended.
Great food and super friendly staff! The black Walleye is dying for!
This is a wonderful place to eat!!! Everyone should go at least once... our food was so delicious and our waitress was so brilliant!!!!
We enjoyed lunch with drinks on the deck, and it was fantastic! The food was delicious, and the view was incredible. We'll definitely return during our next trip!
**Restaurant Review: A Mixed Experience at The 502** The 502 restaurant offers a varied dining experience that leaves patrons divided. While some guests savor perfectly cooked steaks and seafood paired with attentive service, others report disappointment with bland, cold food, and slow service. Complaints of disorganization and unfriendly staff, including a questionable management approach, dampen the atmosphere. Despite these setbacks, diners praise the quality of the food and the enjoyable outdoor seating. With a blend of positive and negative experiences, potential visitors may want to approach with caution or look elsewhere for a consistent dining experience.
Last update : 18.12.2023
Waiter was not friendly. He dumped the food off and never came back to see if our meal was okay. Food was okay, ordered medium rare steak, it was well done. Would have told the waiter if he had actually asked. Ignored us until he brought the bill. Will not eat here EVER again!!! Meal type: Dinner Price per person: $30–50 Food: 1 Service: 1 Atmosphere: 3
I was asked to leave after giving the restaurant a second chance following a previous negative but honest review. It seems they don't appreciate constructive criticism, which reflects poor management. My last detailed review was reportedly paid to be altered by the owner, making me question the authenticity of the reviews. It feels disingenuous and bought, which is disappointing. They really need to step up their game and focus on their responsibilities. Instead of welcoming me back in a positive manner, they chose to dismiss me as a paying customer, which is quite strange. I spent over $100 per person, and I hoped for a better experience.
Who works here? Saturday night. (3pm) No host. Reservations. No help. I get not having staff due to lack of worthy workers, but damn, do better to serve people who make reservations well ahead of time! Pasta was slimy- smelt like fish. Apps were served slowly and took forever to get basic meals (burgers and pasta). Server was unenthusiastic and depressed. Atmosphere outdated and filthy. Carpet!!! Ew Dive bar in a restaurant! Gross, unwelcoming, bad service and higher prices. Never again.
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Very unique and great food! Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Walleye, Burger, Walleye Sandwich
Last update : 01.06.2025
I?m actually writing this review before being served. Our party of 8 asked politely to sit on the lakeside patio on an 80 degree day at 4:00pm. 6 staff were standing idle by the kitchen, and we were told the patio was closed, even though other guests werealready seated outside. Disappointed with service alone.
Arrived with a group of 9. Waited quite awhile to even be acknowledged. We agreed to wait for outside seating, when a table became available it would not hold us all. So 3 of us asked if we could sit at hightop. The lady with short brown hair was veryrude, she ended up cleaning a dirty table and we sat down. We all thanked her and she did not even respond, threw down the menusand walked away. We later found out she was the manager! Wow. We understand most places are short staffed, but this was uncalledfor behavior from the moment we arrived. We really didn't want to stay and give our business here but we did. The bartenderthat served our outside table was very nice, and he is the reason we stayed. Shame on you to the manager.
Dinner was mediocre. One person in our party had food allergies and only had two menu choices, both steak, a $40 steak was ordered. She was was brought a salad she was unable to eat 40 minutes after ordering. Her steak was super over cooked. Thewalleye dinner was decent. The person who had a sandwich was happy with their sandwich.
One of my favorite restaurants! The service here was amazing, and the food was absolutely delicious! I loved the ranch! We had both breakfast and dinner here. I can honestly say it was the best restaurant food I have ever had. I highly recommend eatinghere!
Buffet breakfast is not good. The food is dry, if it?s there (some empty choices not refilled often); coffee ran out and took 15 minutes to fill.
Last update : 22.12.2023
The steaks are perfectly cooked, the seafood is delightfully tender without being overdone, the side dishes are just as impressive as the main courses, and the drinks are always quickly refilled... I would definitely give it five stars!
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