Reviews

Overall Total Score
2.4 out of 5
Acceptable | 151 reviews

Reviews from various websites

Tripadvisor
2.4 ★ from 92 reviews
Vickie
10.11.2023 - 06:03

I left a 1 star review on Saturday on the j ust eat platform. For a online delivery we received that was someone else's. Whilst we had to drive back to the rest...

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Stephlinley
10.11.2023 - 06:03

Ordered breakfast took over an hour to come. Ordered a bacon roll with ketchup came without ketchup. It was disgusting and cold with no way to complain to Mcdon...

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charlottecT6003PU
10.11.2023 - 06:03

I placed an order through the McDonald's app and it was delivered by Uber Eats. Unfortunately, it took over an hour for the food to arrive, and when it did, som...

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TheVFam84
10.11.2023 - 06:03

My recent visits to the restaurant itself have also been disappointing. I placed an order at a booth, my number appeared on the screen, but then disappeared. Wh...

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Olivia
10.11.2023 - 06:03

Wasn't allowed to brush my hair, however a member of staff was openly telling customers about the boxers covered in poo that she found in the toilets. Very off-...

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The dining experience at the Pontefract McDonald's has been marred by consistent service issues and disappointing food quality. Many customers report long waits, incorrect orders, and cold meals, often compounded by a lack of support from staff. While some express gratitude for quick resolutions, such as receiving extra items after mishaps, the overall sentiment reveals a lack of organization and care for diners. Although the restaurant is bustling, with freshly prepared food during peak times, chaos often reigns, leaving patrons frustrated. Visitors seeking reliable service may want to reconsider their options in the fast-food arena.

Gastroranking-uk
2.5 ★ from 59 reviews

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