Dunkin' - Village of Adams

Normally a great spot. Until I went with my husband 4/27 and waited in the drive-thru with only 2 cars ahead of us for about 30 minutes. Being told an employee walked out mid shift and seeing 2 employees struggling to keep up. Understandable until we finally left and saw not one but 2 other employees outside smoking cigarettes and talking. Cigarette Breaks should not be permitted during a rush (coming from someone who worked in management for nearly 10 years). The cashier looked like he was understandably stressed and to wait that long and see 2 employees just relaxing was honestly a slap in the face.

The customer service is fabulous. We can go in and they know our order. But their have been a few times when we went in where there was no donuts or not even stuff to make our drinks. Plus after 12 the donut selection is very

Here they are a donut business and they never have any because of no staff in the morning to bake them???!!!! I needed a dozen for someone and they had about 6 total in the case. Crazy!! Either hire some people or close!

Love this place great staff always pleasant staff with great personality which makes it a great experienceParking: About 30 plusKid-friendliness: Always makes the kids happy

Actually carry healthy choices. I really love the avocado on rye bread toast. Great coffee selection and friendly, helpful staff.