Flame - Feedback

Came to this hotel on a work retreat with a large group. Received overpriced mediocre food through in room dining and food poisoning within 2 days of staying he... read more Came to this hotel on a work retreat with a large group. Received overpriced mediocre food through in room dining and food poisoning within 2 days of staying here. Do not recommend at all. In room dining was a disappointment. Pizza looked and tasted as if it were frozen, salmon was severely underwhelming, pasta was bland and crunchy, the burger tasted like freezer burn. The bill did not at all reflect the quality of the food. The salmon was laughable. $45 but looked and tasted more like $15. There was a burnt lemon served with it, and then the piece of unseasoned, chewy salmon. That 's it, no sides. Pizza crust was clearly pre-made and probably frozen. Margherita pizza was a joke. The morning of March 14, I went downstairs to order two green juices (one for me and my colleague and lattes for the team. Within 2 hours of my green juice, I began to feel nauseous. One smell of food and I was puking (as well as .. on and off for 3-4 hours. The same colleague that ordered the green juice came quickly after. This was the only thing we had put in our bodies, since it was morning. Not sure if the fruits/veggies were bad or they weren 't rinsed well, but we for sure got food poisoning from these drinks. No other food was had this morning. I called the hotel (we 're guests here and no solutions were offered, no apologies, no compping. I got one call from security asking for more information to investigate Useless and disappointing.

Phenomenal food and service. We really enjoyed the Wagyu candle and our steaks. What a wonderful romantic experience. read more Phenomenal food and service. We really enjoyed the Wagyu candle and our steaks. What a wonderful romantic experience.

We had an excellent dinner experience for a party of three on Tuesday night. The service was attentive, thanks to Javier, and the food was both creatively prepa... read more We had an excellent dinner experience for a party of three on Tuesday night. The service was attentive, thanks to Javier, and the food was both creatively prepared and beautifully presented, demonstrating high quality. The prices were in line with those of many other upscale restaurants in Vail.

We really liked the vibes and esthetic of Flame. Would not recommend to anyone who is vegetarian or doesn’t eat steak or seafood. Chicken was bland and super th... read more We really liked the vibes and esthetic of Flame. Would not recommend to anyone who is vegetarian or doesn’t eat steak or seafood. Chicken was bland and super thick. Brussel sprouts were really good! Bacon wrapped scallops very good! Steak cooked perfectly. Nothing comes with sides so those are all extra. Great service and friendly staff.

Wow, very few restaurants these days make me say wow. I’ll start by saying this was for our anniversary and we noted that in the reservation. From the moment we... read more Wow, very few restaurants these days make me say wow. I’ll start by saying this was for our anniversary and we noted that in the reservation. From the moment we sat at our table we were given service rarely seen anymore even at high level dining. The manager sat us, congratulated us, then comes the complementary champagne, without asking complementary bread and wagyu candle show up. Which by the way was one of the most notable things I have tasted in a while, incredible. Our server introduced herself (Chantal I think) she was really excellent! We decided on Cesar salad, the special that night was wagyu ribeye, with sides of Mac and cheese and baked potato. I think that a lot of steak houses are under seasoning their meat lately and relying on sauces to fill the gap. This was not the case at Flame. The steak was seasoned beautifully and let the meat shine, no sauce needed but we did have some chimichurri that elevated the steak, very nice! Everything we ate was excellent, and my SO will attest that I’m a hard critic when it comes to food. Thank you Flame we will certainly be back.

On a positive note, the ambiance was lovely. It leans more towards the upscale side, yet guests ranged from dressed-up to casual. The overall atmosphere felt wa... read more On a positive note, the ambiance was lovely. It leans more towards the upscale side, yet guests ranged from dressed-up to casual. The overall atmosphere felt warm and homey, with a ranch-like vibe. As for the food: - **Salmon (2/5)**: I prefer my food hot or at least warm, but my salmon was more on the cold side. The temperature was unappetizing, although I did enjoy the perfectly crispy skin. - **Bison Bone-in Ribeye (5/5)**: We ordered our steak medium-well, and it was cooked to perfection. It was well-seasoned, and I truly savored every bite. - **Whipped Yukon Potatoes (3/5)**: The texture was spot on—thick and creamy—but the flavor definitely left something to be desired. They could use a lot more seasoning. - **Brussels Sprouts (3/5)**: They were a bit charred, and instead of being crispy, they ended up more chewy. I wish they had a better crunch. - **Carrot Cake (2/5)**: There was nothing special about it. The white chocolate coating had a nice texture, but the cake itself lacked flavor. Overall, I don’t think I would return to this restaurant.

We visited for a date night and had a fantastic experience. The service was outstanding, and our food was of high quality and expertly prepared. The wine list w... read more We visited for a date night and had a fantastic experience. The service was outstanding, and our food was of high quality and expertly prepared. The wine list was extensive, and the servers were very knowledgeable. The atmosphere was warm, inviting, and romantic. Overall, we had a wonderful time.

The table-side Caesar salad was excellent! The filet mignon was the best we've ever had. The dining area was beautiful. read more The table-side Caesar salad was excellent! The filet mignon was the best we've ever had. The dining area was beautiful.

Raoul, Emir, and company welcomed us into their family with a sea of accoutrement to complement another memorable dinner in beautiful Vail, CO. We visit every y... read more Raoul, Emir, and company welcomed us into their family with a sea of accoutrement to complement another memorable dinner in beautiful Vail, CO. We visit every year, and we always walk away with such a wonderful memory of laughs and flavors! Thank you all! -David Kanefsky Insurance Agency 720-625-0221

Incredible service by our waitress Shantel and Salome. Super friendly staff. The food was incredible. The bread and the different butters was incredible. You ha... read more Incredible service by our waitress Shantel and Salome. Super friendly staff. The food was incredible. The bread and the different butters was incredible. You have to get the steak tartare, by far the best I've ever had and they make it table service. The elk is delicious!

This was likely the best meal I've had in years. Javier was exceptional with the pacing of the courses and his engaging conversation at the table. The food exce... read more This was likely the best meal I've had in years. Javier was exceptional with the pacing of the courses and his engaging conversation at the table. The food exceeded all my expectations, and I truly have no complaints. The staff was incredibly attentive and considerate, to the extent that we felt as if we were the only guests in the restaurant. I'm not a huge fan of the Four Seasons restaurant in Denver, but this one is outstanding. Expect to spend over $100 per person.

Meal Type: Lunch Price per Person: $100+ Food: 5/5 Service: 5/5 Atmosphere: 5/5 I recently had lunch at this restaurant, and it was an outstanding ex... read more Meal Type: Lunch Price per Person: $100+ Food: 5/5 Service: 5/5 Atmosphere: 5/5 I recently had lunch at this restaurant, and it was an outstanding experience. The food was absolutely delicious, earning a perfect score of 5 out of 5. Each dish was expertly prepared and packed with flavor. The service was equally impressive, matching the high standards set by the food. The staff was attentive, friendly, and made sure our dining experience was top-notch. Finally, the atmosphere of the restaurant was delightful—inviting and well-designed, creating a fantastic backdrop for our meal. Overall, I highly recommend this place for a memorable lunch experience.

Excellent service, delicious food, and a fantastic atmosphere! Thank you for going above and beyond to make our special day even more unforgettable. Service: Di... read more Excellent service, delicious food, and a fantastic atmosphere! Thank you for going above and beyond to make our special day even more unforgettable. Service: Dine-in Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5

Possibly the best meal I've ever eaten. The chef came out and visited near the end of our meal and talked about his creations. The miso mushrooms and the caulif... read more Possibly the best meal I've ever eaten. The chef came out and visited near the end of our meal and talked about his creations. The miso mushrooms and the cauliflower steak were delicious and my husband had the wagyu beef burger. Our only regret was not being able to finish it all! Service: Dine in Meal type: Dinner

Had I brought an ice pack to soothe my jaw from all the chewing I had to do this place would have been much better. I’m fortunate to have the opportunity to din... read more Had I brought an ice pack to soothe my jaw from all the chewing I had to do this place would have been much better. I’m fortunate to have the opportunity to dine at high end steakhouses somewhat regularly and flame missed the mark by a long shot. The 95 dollar ribeye was hands down the absolute worst ribeye I have ever had. I literally had to hold it down while stabbing my knife into it to try and carve off a piece of completely raw (they never even asked how I’d like my steak prepared to which I would have said medium rare) and completely unseasoned beef. You can find a more tender piece of beef at Applebees or on clearance at Walmart. And to charge 95 dollars? Despite the price I don’t think I’ve ever had a more disappointing steak in my life. It certainly wasn’t dry aged. It definitely wasn’t prime. And whatever “Colorado” cow it came from was fed a diet of sticks and rocks. The others in my party who ordered a steak all had similar feelings. Worst steak ever. On a bright mode the sides were excellent. Mashed potatoes were divine. But the sides could be made out of Mana from heaven and that still wouldn’t bump it up to two stars.