Panera Bread - Urbandale

It wasn't as crowded as I anticipated, but I believe it's the best Panera patio around. The service was quick, thanks to my Sip subscription. However, while the... read more It wasn't as crowded as I anticipated, but I believe it's the best Panera patio around. The service was quick, thanks to my Sip subscription. However, while the iced coffee is decent, I'm curious about how to get Butternut added to my iced options, or if there are other flavors available. Additionally, the large lids are never convenient when getting the largest iced drinks with the Sip.

There was a bug in my salad- absolutely disgusting. read more There was a bug in my salad- absolutely disgusting.

Solid, fresh menu items. Love the salads. Always a great place for a real lunch that is totally NOT fast food. read more Solid, fresh menu items. Love the salads. Always a great place for a real lunch that is totally NOT fast food.

I had spent 2 days in the hospital with my husband after he had a stroke, didn't feel like cooking but wanted something good. We ordered here, went picked it up... read more I had spent 2 days in the hospital with my husband after he had a stroke, didn't feel like cooking but wanted something good. We ordered here, went picked it up got home everything was there besides the meat on the sandwiches. I called them and the guy tookmy address and said that they will send coupons because they couldn't refund me. Tired and stressed I said whatever and madesoup for my husband and I went to bed without eating that day. It's been over a year now, no coupons, no call or email. Don't goto this one.

Great service by staff, morning staff Mikki and Sherry make it a priority to greet the customers as they enter the restaurant with a friendly smile! Mikki and S... read more Great service by staff, morning staff Mikki and Sherry make it a priority to greet the customers as they enter the restaurant with a friendly smile! Mikki and Sherry go above and beyond to help out customers that need assistance! They get items aheadof time if the know what the customer purchases regularly. Justin the Manager greets customers and chats with them if timepermits. Justin works hard to make sure the customers are properly taken care of! Thanks for the great service and freshbreakfast items. You are doing an awesome job! I enjoy going there, it is a good experience. Thank you!