Panera Bread - Urbandale

I had spent 2 days in the hospital with my husband after he had a stroke, didn't feel like cooking but wanted something good. We ordered here, went picked it up... read more I had spent 2 days in the hospital with my husband after he had a stroke, didn't feel like cooking but wanted something good. We ordered here, went picked it up got home everything was there besides the meat on the sandwiches. I called them and the guy tookmy address and said that they will send coupons because they couldn't refund me. Tired and stressed I said whatever and madesoup for my husband and I went to bed without eating that day. It's been over a year now, no coupons, no call or email. Don't goto this one.

Great service by staff, morning staff Mikki and Sherry make it a priority to greet the customers as they enter the restaurant with a friendly smile! Mikki and S... read more Great service by staff, morning staff Mikki and Sherry make it a priority to greet the customers as they enter the restaurant with a friendly smile! Mikki and Sherry go above and beyond to help out customers that need assistance! They get items aheadof time if the know what the customer purchases regularly. Justin the Manager greets customers and chats with them if timepermits. Justin works hard to make sure the customers are properly taken care of! Thanks for the great service and freshbreakfast items. You are doing an awesome job! I enjoy going there, it is a good experience. Thank you!

Not as busy as I expected but the best Panera patio in my opinion. Quick service thanks to...me... Sip subscription. However..... Iced coffee is ok but I am won... read more Not as busy as I expected but the best Panera patio in my opinion. Quick service thanks to...me... Sip subscription. However..... Iced coffee is ok but I am wondering how to get Butternut added as iced. Or variety for iced Also, large lids arenever convenient for large Sips getting largest iced.

Got a cup of soup barely half full and the tuna sandwich maybe had 2 tablespoons of tuna on it. Didn't want to go ask to get a new one because the man... read more Got a cup of soup barely half full and the tuna sandwich maybe had 2 tablespoons of tuna on it. Didn't want to go ask to get a new one because the man...

Greeted and had order taken quickly. Staff was personable and efficient. Panera takes a few minutes longer for food than the burger chains but is well worth the... read more Greeted and had order taken quickly. Staff was personable and efficient. Panera takes a few minutes longer for food than the burger chains but is well worth the wait. Food was hot, fresh and packaged smartly to see the difference between two similar breakfast sandwiches. The sandwich with over-easy egg was cooked perfectly. Bakery item was fresh and delicious.